Senior Systems Engineer
Welcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are…
At Warner Bros. Discovery, we believe in the magic of storytelling. Our portfolio is filled with iconic content and beloved brands, all brought to life by storytellers, creators, and dreamers who are shaping the future of entertainment.
Join a team of brilliant creatives and technology trailblazers, where you’ll find career-defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best self. Here, you are supported, celebrated, and empowered to thrive.
Your New Role...
As a graphics specialist and a key member of the COE AR/VR/GFX team, you will be the Subject Matter Expert (SME) providing global 3rd Level Engineering support. Your responsibilities will include:
Your Role Accountabilities…
Laboratory Testing: Conduct tests on new software versions and features, track bugs, monitor hardware for graphic systems, and test graphics deployments on the cloud.
Support: Troubleshoot issues, follow up with suppliers, manage tickets, and be available on-call for global emergencies (Major Incidents).
Documentation and Training: Create and update documentation for graphic systems, generate SOPs for Tier 2 support, and provide training.
Design and Implementation for New Projects: Document and train Tier 2 support and other COE team members.
Participation in COE Meetings: Attend meetings to track issues, discuss new projects, and analyze and define technologies.
Qualifications and Experience…
Strong experience with broadcasting equipment related to live productions, along with knowledge of 2D and 3D graphic systems and tracking systems.
Methodical in troubleshooting issues both in the lab and during support cases.
Detail-oriented in creating and maintaining technical documentation.
Strong communication skills and the ability to work effectively in a collaborative environment.
Nice to Have...
Knowledge of implementing cloud-based production solutions.
Working Conditions
This role is advertised as Onsite, meaning all working hours and days will be carried out at the workplace. Please note that WBD reserves the right to adjust this working agreement as necessary for business needs, with reasonable notice.
How We Get Things Done…
At WBD, our guiding principles are the core values that shape our operations. We encourage you to explore these values and how they manifest in our daily work. We look forward to discussing them with you during your interview!
Championing Inclusion at WBD
Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives, backgrounds, and experiences. As an equal opportunity employer, we consider qualified candidates based on merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion, marital status, pregnancy, parenthood, disability, or any other protected category.
If you’re a qualified candidate with a disability and require adjustments during the application or recruitment process, we are here to support you.
