Distribution Operations Engineer

Welcome to Warner Bros. Discovery… the stuff dreams are made of!

Who We Are

At Warner Bros. Discovery (WBD), we’re not just about wizards, dragons, and superheroes. We’re a vibrant community of storytellers, creators, and dreamers who bring iconic content and beloved brands to life. Here, you’ll find career-defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best self. Join us, and thrive in an environment where you are supported and celebrated!

Our Team

As WBD continues to expand its portfolio globally, our Technology & Operations team is at the forefront, building media technology and IT systems that set world-class standards. We implement and maintain the critical business systems that deliver WBD’s products, ensuring our growing pay-TV, digital terrestrial, free-to-air, and online services reach audiences everywhere.

Your New Role...

As an Operations Engineer, you’ll focus on networking, international satellite & fibre methodology, and compression & distribution technologies. Reporting to the Senior Director of Distribution Engineering, you’ll play a vital role in monitoring and supporting WBD’s global television distribution infrastructure and live events output. You’ll be part of our Tier 1 operations support team, where your versatile skill set will shine as you tackle challenges with calm and expertise.

Your Role Accountabilities...

• Monitor all of WB Discovery’s channels.
• Manage transmission systems during normal and emergency conditions to keep services on air.
• Respond to affiliate inquiries and maintain ongoing communication with customers.
• Act as a liaison between support teams and customers, collaborating across all leadership levels.
• Initiate critical outage situations and manage incident and planned work tickets.
• Liaise with third-party fibre, uplink, and playout providers during fault investigations.
• Provide input and written reports on transmission system reliability.
• Regularly check the health of distribution equipment.
• Proactively identify and address potential risks in our distribution infrastructure.
• Assist in training and developing Distribution Staff Members as needed.
• Create and update documentation and procedures.
• Implement changes to the distribution infrastructure.
• Identify and establish new monitoring and metrics needs.

Qualifications & Experience...

• Experience in a broadcast, media, or telecommunications environment.
• In-depth knowledge of television distribution systems, platforms, and standards.
• Working knowledge of digital baseband signals, SDI, HD-SDI, and ASI for video and audio signals.
• Familiarity with SMPTE 2110 and television distribution systems.
• Experience with telemetry monitoring and control systems.
• Ability to operate test and analysis equipment, including video waveform monitors and transport stream analyzers.
• Expertise in troubleshooting signal quality issues and systems integration.
• Computer literacy and excellent communication skills are essential.
• Willingness to work overnight, weekends, holidays, and rotating shifts as this is a 365/24/7 mission-critical position.
• Ability to communicate technical matters to both technical and non-technical audiences.
• Must be able to independently research, troubleshoot, and resolve trouble tickets.
• Ability to provide Total Call Ownership, including handling customer concerns and follow-ups.

Working Conditions

This role is advertised as Onsite, meaning all working hours and days will be carried out at the workplace. WBD reserves the right to change this working agreement as necessary for business needs.

How We Get Things Done...

At WBD, our guiding principles are the core values that shape our operations. We encourage you to explore these values and how they manifest in our daily work. We look forward to discussing them with you during your interview!

Championing Inclusion at WBD

Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives and experiences. As an equal opportunity employer, we consider qualified candidates based on merit, regardless of any protected category. If you require adjustments during the application process, please refer to our accessibility page for guidance.