Customer Experience Manager - National Restaurant Chain for Healthy Fast Food Concept LocationLondon - Monday to Friday! Up to £30,000 depending on background and experienceThe Company:
My client who operates fresh and healthy units are seeking a dedicated, warm and friendly customer focussed manager who has experience within a training position, excellent visual merchandising skills- great eye for detail and branded structure.The Role:
Flexible for sector but must be a vibrant team playerThe Person:
- Ensuring high level of service in all sites to all customers and ways of improving service
- Complaint reduction
- Work across other departments and managers to ensure processes are always being challenged and added to
- Provide support on operation
- Audits and stock control
- Implement, manage and continuously improve operations and ensure that regular visits are scheduled
- Building strong customer relationships
- Ensuing that the brand is accurately and consistently portrayed in the market place
- Working as part of a highly professional team in a supportive environment and ensuring all staff members are trained in line with the company's manuals and training schemes
- Assist and troubleshooting on new openings and problems locations ensuring that each unit is legally compliant.
Interested? Submit your CV to Sarah@corecruitment.combCOREcruitment are experts in recruiting
- Must have 2 years experience in a similar customer care manager role and front of house training
- Be able to do the processes of the role in a freedom within a framework way
- A love of people and strong customer service is key
for the service sector. We currently have over 700 live roles across the UK, Middle East, Europe, North America, South East Asia, Africa and Australia. To view other great opportunities please check out our website at www.corecruitment.com
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