Field Care Supervisor - Lewisham

Benefits Offered

Pension

Employment Type

Full-Time

We currently have a great opportunity for a Field Care Supervisor to support our Lewisham Homecare Office and field team, with a competitive salary.

We are looking for an individual who is passionate about providing the highest quality service, has a positive approach to work, and who wants to work within our fast growing, professional organisation.

REQUIREMENTS:

  • Profound interest in Healthcare
  • Excellent communication skills; listening, verbal and written
  • Ability to plan and organise
  • Ability to work under pressure and within tight deadlines
  • Ability to both effectively lead and be a member of a team
  • Good knowledge of CQC requirements
  • Ability to produce concise, clear and accurate reports
  • Good IT skills

DESIRED:

  • Full UK Driving Licence and vehicle
  • Experience in a similar role

MAIN DUTIES:

  • Ensure the business is legally and ethically compliant
  • Supervise and motivate the team to meet customer’s care needs
  • Maintain legible and concise records internally and externally
  • To carry out home visits and to monitor, evaluate and review staff performance during visit
  • Providing exceptional customer care; undertaking relevant risk assessments and produce relevant documentation
  • Ensure compliance with regulatory requirements
  • Carry out staff reviews and appraisals within the required timeframes
  • Build a good rapport with customers and staff to ensure high quality service delivery
  • Effectively and confidentially managing data and information
  • Ensuring there are safe working environments for staff, investigating any accidents and complaints using process

WE OFFER:

  • Opportunities for Promotions
  • Support achieving National Vocational Qualifications (NVQ/QCF)
  • Incentives and Awards
  • Competitive rates of pay

For further information on our company, please visit: www.eleanorhealthcaregroup.co.uk

ELEANOR IS AN EQUAL OPPORTUNITY EMPLOYER AND REGULATED BY THE CARE QUALITY COMMISSION (CQC)

About Eleanor Healthcare Group:

Eleanor Home Care is part of the independent Eleanor Healthcare Group of Companies, which has been providing high quality care and health services for more than 30 years. Since our group was founded in 1979, we have continuously developed and grown our home care service and today we deliver about 1.2 million care calls in and around London each year.

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