Referrals Officer

Join Our Team at Foster Care Associates!

Position: Referrals Officer - Fostering
Type: Full Time Permanent
Location: Office-Based - Bridgend
Salary: £23,535.26 per annum
Covering Area: Cymru South

Why Work With Us?

At Foster Care Associates (FCA), we believe in making a positive difference in the lives of children and families. We are on the lookout for a passionate and enthusiastic Referrals Officer to join our friendly team in Bridgend. Enjoy the flexibility of a hybrid working model, allowing you to balance your professional and personal life.

What You’ll Do:

• Manage referrals from local authorities, ensuring placements are matched to children's needs.
• Develop positive relationships with colleagues, foster families, and social workers.
• Utilize your initiative to find creative solutions for foster placement requests.
• Communicate effectively, both in writing and face-to-face.

What We’re Looking For:

• Strong communication skills and a friendly demeanor.
• Excellent organizational and administrative abilities.
• A passion for making a difference in children's lives.
• Previous experience in children's services is a plus, but not essential.

Working Conditions:

Join a supportive and close-knit team where your contributions are valued. We offer a robust induction program, monthly supervision, and ongoing learning opportunities to ensure you feel fully supported in your role.

Benefits of Joining Our Team:

• Starting at 30 days of annual leave, increasing to 35 days with service + bank holidays.
• Company Pension and Life Assurance (x2).
• Employee Discount Scheme and Medical Cash Plan.
• Free Parking and a friendly office environment with refreshments available.
• Engaging staff wellbeing activities, including yoga, mindfulness sessions, and team-building events.
• Refer a friend scheme with monetary incentives.
• Access to comprehensive training and development opportunities.

About Us:

Founded in 1994 by a former foster parent and social worker, FCA is part of the Polaris Community, one of the UK's leading children's service providers. Our mission is to create a positive and lasting impact on the lives of looked-after children. With a strong reputation for excellence, we are dedicated to supporting children and families across Cymru.

Ready to Make a Difference?

If you are a friendly, motivated individual with a desire to contribute to the lives of children and families, we would love to hear from you! Apply now to join our fantastic team and help us achieve great outcomes for those we serve.

Note: Foster Care Associates is an equal opportunities employer and has been awarded the Disability Confident Employer status. The successful applicant will be subject to an enhanced DBS check.