HR Administrator

Join Our Team as an HR Administrator!

Salary: Up to £23,625 per annum
Contract Type: Full time, permanent
Specific Hours: 35 hours per week
Location: Hybrid - Bromsgrove

About Polaris

At Polaris, we take pride in being one of the UK's leading communities of children's service providers. For over 30 years, our group has included independent fostering and adoption agencies, leaving care services, therapeutic residential homes, specialist education, and bespoke children's service contracts—all united by one purpose: to improve the lives of children and young people.

Our Residential Division offers therapeutic homes and schools set within both urban and rural communities, supporting young people's emotional, social, mental, and academic growth. We believe every child deserves to thrive, and we strive to create environments where they can truly reach their full potential.

Your Role

We are on the lookout for a passionate HR Administrator to join our Human Resources Team at our Bromsgrove Head Office. In this role, you will provide organized, comprehensive, and flexible HR administrative support to our staff across Polaris Community, ensuring adherence to all company policies. You will also maintain and update IT systems, enabling our business to function effectively in line with the Polaris Community vision and values.

Key Responsibilities

• Be the first point of contact for HR-related enquiries, responding to calls professionally and resolving queries as needed.
• Maintain accurate and up-to-date electronic and paper personnel records in line with data protection and company policies.
• Create and manage staff files, ensuring all required documentation is recorded on the HR database.
• Process changes to employee details and manage leavers, updating payroll, HR systems, and IT accordingly.
• Regularly follow up on outstanding documentation from applicants, staff, and managers within agreed service levels.
• Record and report equal opportunities data accurately.
• Support external inspections by auditing personnel files and ensuring compliance documentation is complete.
• Handle reference requests for ex-casual staff in line with service level agreements and confidentiality requirements.

About You

• Previous experience in an HR or administrative role.
• Strong organizational skills with excellent attention to detail.
• Confident communicator with the ability to manage confidential information.
• Comfortable working to deadlines in a fast-paced, regulated environment.
• Proficient in Microsoft Office and HR systems.

What We Offer

• 30 days annual leave, increasing to 35 with length of service (plus Bank Holidays).
• Company Pension Scheme.
• Life Insurance x2 salary.
• Employee Discount Scheme.
• Free Parking.
• £500 Refer-a-Friend scheme.
• A supportive and purpose-driven working culture.

At Polaris, we are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All applicants will be subject to enhanced DBS checks and thorough referencing prior to appointment.