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Posted 27 May, 2026

Referrals Officer

The FCA
Cowbridge, wls, United Kingdom Full Time
Reference: 8b2e9525-815a-475e-b590-f3eedec762f3

Join Our Team at Foster Care Associates!

Position: Referrals Officer - Fostering
Type: Full Time Permanent
Location: Office-Based - Bridgend
Salary: £23,535.26 per annum
Covering Area: Cymru South

Why Work With Us?

This is an incredible opportunity to become a part of Foster Care Associates (FCA), where we are dedicated to making a positive impact in the lives of children and families. We are looking for a passionate and enthusiastic Full Time Referrals Officer to join our friendly team in promoting fostering services across Cymru South. Our Bridgend office supports a hybrid working model, offering you the flexibility to work from home.

What You’ll Do:

  • Manage referrals from local authorities, ensuring placements are matched to children's needs.
  • Communicate effectively with local authorities, foster families, and social workers.
  • Utilize your initiative to find creative solutions for foster placement requests.
  • Develop positive relationships with colleagues and stakeholders.

What We’re Looking For:

We seek someone who is:

  • Friendly and approachable with a big personality.
  • Possesses excellent communication and organizational skills.
  • Motivated to make a difference in the lives of children and families.
  • Previous experience in children's services is a plus, but not essential.

Working Conditions:

At FCA, we prioritize the well-being of our staff. Our supportive environment includes:

  • Robust induction and ongoing training.
  • Monthly reflective supervision with your line manager.
  • Team-building days and staff appreciation events.

Benefits of Joining Our Team:

  • Starting at 30 days' annual leave, increasing to 35 days with length of service + bank holidays.
  • Company Pension and Life Assurance (x2).
  • Employee Discount Scheme and Medical Cash Plan.
  • Free Parking and a friendly office environment with refreshments available.
  • Engaging staff wellbeing activities like yoga, mindfulness sessions, and team outings.
  • Refer a friend scheme with monetary incentives.
  • Access to a comprehensive rewards package and training opportunities.

About Us:

Founded in 1994 by a former foster parent and social worker, FCA is part of the Polaris Community, one of the UK's leading children's service providers. Our mission is to make a positive and lasting difference in the lives of looked-after children. With a strong reputation for excellence, FCA Cymru is dedicated to supporting children and foster parents alike.

Ready to Make a Difference?

If you are excited about the opportunity to join a supportive team and contribute to meaningful change, we would love to hear from you! Apply now to be part of a fantastic team that is committed to providing great outcomes for children and young people.

Note: Foster Care Associates is an equal opportunities employer and has been awarded the Disability Confident Employer status by Jobcentre Plus. The successful applicant will be subject to an enhanced DBS check.

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