Residential Children's Services Deputy Manager

Join Our Team as a Residential Children's Services Deputy Manager!

Location: Bristol
Contract: Full Time, Permanent
Salary: Up to £38,955.18 per annum (includes sleep-in shifts)
Specific Hours: 38 hours per week
Responsible for: Team Leaders, Residential Support Workers

At Headway Adolescent Resources, we’ve been transforming lives since 1999. As a leading provider of residential care for young people, we are dedicated to delivering personalized, holistic support that empowers every young person to thrive.

If you’re passionate about making a difference in the lives of young people and helping them reach their full potential, we want to hear from you!

Why Join Us?

We offer a range of fantastic benefits to support you in your role:

• On-call payments: £10 for weekdays and £50 for weekends
• Ofsted Bonus: £200 for a Good report and £500 for an Outstanding report
• Increased Overtime Rate
• Generous Holiday Allowance
• Pension Scheme with a 3% Employer contribution
• Work Phone provided

Your Role & Responsibilities

As our Deputy Manager, you will play a crucial role in supporting the Home Manager and leading our dedicated team to ensure we provide safe, high-quality care for young people. Your key responsibilities will include:

• Overseeing the day-to-day operations of the home and ensuring the safety of young people
• Leading, supervising, and motivating the staff team, stepping in for the Manager when needed
• Creating a supportive, nurturing environment focused on the needs and views of young people
• Collaborating with professionals and families to support care plans and achieve positive outcomes
• Maintaining compliance with policies, legislation, and safety standards
• Supporting staff development and training, and participating in the on-call rota
• Managing petty cash and assisting with budget responsibilities
• Taking annual leave at different times than the Home Manager

About You

We’re looking for someone who is:

• Educated to a good standard with strong writing, IT, and organizational skills
• Holds (or is working towards) a Level 3 Diploma in Children & Young People, and is willing to start the Level 5 Diploma within 6 months if not already qualified
• Has 2+ years of experience working directly with young people, including those with challenging behavior
• Knowledgeable about current childcare legislation, regulations, and quality standards
• Experienced in working with external agencies and families, and attending professional meetings
• A natural leader who can motivate and support a team, acting as a positive role model
• Empathetic, child-centered, and committed to achieving the best outcomes
• Holds a full, clean UK manual driving license
• Willing to undergo an enhanced DBS check

Headway Adolescent Resources is an equal opportunities employer, and we warmly encourage applications from suitably qualified and eligible candidates. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expect all staff to share this commitment.

All candidates will undergo thorough reference checks, including an enhanced DBS, as safeguarding young people is at the heart of everything we do.