Referrals Officer

Join Our Team as a Referrals Officer at Foster Care Associates!

Are you passionate about making a positive impact in the lives of children and families? At Foster Care Associates (FCA), we are on a mission to create lasting change, and we want you to be a part of it!

About Us

Founded in 1994 by a former foster parent and social worker, FCA has grown into one of the UK's leading fostering agencies. Our journey began in the beautiful Worcestershire countryside, and today, we proudly serve as part of the Polaris Community, dedicated to providing exceptional services to children and families.

With a strong reputation for excellence and an Outstanding rating from Ofsted, our dedicated team is committed to supporting every child and foster parent in our care. We believe in fostering a community where everyone feels involved and empowered to make a difference.

Your Role

As a Referrals Officer, you will play a crucial role in managing referrals from local authorities. Your responsibilities will include:

• Carefully matching placements according to children's needs using key information and criteria.
• Being the first point of contact between local authorities, foster families, and social workers.
• Utilizing your initiative to find creative solutions for foster placement requests.
• Building positive relationships through effective communication, both written and face-to-face.

What We’re Looking For

We seek individuals who are:

• Excellent communicators with strong interpersonal skills.
• Organized and detail-oriented, with a knack for administrative tasks.
• Passionate about making a difference in the lives of children and families.
• Previous experience in the children's services sector is a plus, but not essential.

Don’t worry if you’re new to this role; we provide a comprehensive induction and full training to set you up for success!

Working Conditions

This is a full-time, permanent position based in our Sheffield office. You will enjoy a supportive work environment with a team that shares your commitment to making a difference.

Benefits

We value our employees and offer a range of benefits, including:

• 30 days of annual leave (increasing to 35 days with length of service) plus Bank Holidays.
• Company pension scheme.
• Life assurance (x2).
• Employee discount scheme.
• Medical cash plan.
• Free parking.

Why Join Us?

This is more than just a job; it’s an opportunity to be part of a community that truly cares. If you’re ready to take on a rewarding role where you can make a real difference, we want to hear from you!

Foster Care Associates is an equal opportunities employer and has been recognized as a Disability Confident Employer by Jobcentre Plus. Please note that the successful applicant will be subject to an enhanced DBS check.

Ready to embark on this fulfilling journey with us? Apply now, and let’s make a difference together!