Referrals Officer

Join Our Team as a Referrals Officer!

Are you ready to make a meaningful impact in the lives of children and families? Foster Care Associates (FCA) is on the lookout for a highly motivated and enthusiastic Full-Time Referrals Officer to join our inspirational team in Bridgend. This is not just a job; it's an opportunity to be part of something truly special!

About Us

Founded in 1994 by a former foster parent and social worker, FCA has grown into one of the UK's leading fostering agencies. Our mission is simple yet powerful: to make a positive and lasting difference for children, families, and communities. With a strong reputation for excellence, we are dedicated to supporting each child and foster parent in our care.

Your Role

As a Referrals Officer, you will:

• Manage referrals from local authorities, ensuring placements are matched according to children's needs.
• Utilize your initiative to find creative solutions for foster placement requests.
• Serve as the first point of contact between local authorities, foster families, and social workers.
• Develop positive relationships through effective communication, both written and face-to-face.

What We’re Looking For

We seek someone who is:

• Friendly with a big personality and excellent communication skills.
• Organized and detail-oriented, with strong administrative abilities.
• Passionate about making a difference in the lives of children and families.
• Previous experience in children's services is a plus, but not essential.

Working Conditions

This is a full-time, office-based position in Bridgend, with the flexibility to work from home as part of our hybrid model. You will have the opportunity to connect with colleagues across the country, including visits to our Abergele office.

Why Join Us?

At FCA, we prioritize the well-being of our staff. Here’s what you can look forward to:

• Generous Annual Leave: Starting at 30 days, increasing to 35 with length of service, plus bank holidays.
• Comprehensive Benefits: Company pension, life assurance, medical cash plan, and employee discount schemes.
• Wellbeing Initiatives: Participate in activities like beach walks, yoga sessions, and team-building days.
• Supportive Environment: Robust induction, monthly supervision, and continuous learning opportunities.
• Family Involvement: Bring your loved ones to our fun days out and community events!

Additional Perks

• Refer a friend scheme with monetary incentives.
• Access to online and face-to-face training opportunities.
• Competitive mileage allowance.

If you’re excited about the possibility of joining a close-knit team dedicated to making a difference, we would love to hear from you! Apply now and take the first step towards a rewarding career with FCA.

Foster Care Associates is an equal opportunities employer and has been awarded the Disability Confident Employer status by Jobcentre Plus. The successful applicant will be subject to an enhanced DBS check.