Referrals Officer

Join Our Team as a Referrals Officer!

Are you ready to make a meaningful impact in the lives of children and families? Foster Care Associates (FCA) is on the lookout for a highly motivated and enthusiastic Full-Time Referrals Officer to join our inspirational team in Bridgend. This is not just a job; it’s an opportunity to be part of something truly special!

About Us

Founded in 1994 by a former foster parent and social worker, FCA has grown into one of the UK's leading fostering agencies. Our mission is simple yet powerful: to make a positive and lasting difference for children, families, and communities. With a strong reputation for excellence and a commitment to supporting our staff, we are proud to be part of the Polaris Community.

Your Role

As a Referrals Officer, you will:

• Manage referrals from local authorities, ensuring placements are matched according to children's needs.
• Utilize your initiative to find creative solutions for foster placement requests.
• Serve as the first point of contact between local authorities, foster families, and social workers.
• Develop positive relationships through effective communication, both written and face-to-face.

What We’re Looking For

We seek someone who is:

• Friendly with a big personality and excellent communication skills.
• Organized and detail-oriented, with strong administrative abilities.
• Passionate about making a difference in the lives of children and families.
• Previous experience in children's services is a plus, but not essential.

Working Conditions

This is a full-time, office-based position in Bridgend, covering the Cymru South area. We support a hybrid working model, offering flexibility to work from home.

Benefits of Joining Our Team

At FCA, we prioritize the well-being of our staff. Here’s what you can expect:

• Generous Leave: Starting at 30 days of annual leave, increasing to 35 days with length of service, plus bank holidays.
• Wellness Initiatives: Participate in activities like beach walks, yoga sessions, and team-building days.
• Supportive Environment: Enjoy a friendly office atmosphere with refreshments available to promote well-being.
• Family Involvement: Bring your family along to fun events and outings.
• Professional Development: Access to training opportunities and a robust induction program.
• Additional Perks: Employee discount schemes, medical cash plans, and a competitive mileage allowance.

Ready to Make a Difference?

If you’re excited about the opportunity to join a close-knit team dedicated to supporting children and families, we want to hear from you! Apply now and take the first step towards a rewarding career with FCA.

Foster Care Associates is an equal opportunities employer and has been awarded the Disability Confident Employer status by Jobcentre Plus. The successful applicant will be subject to an enhanced DBS check.