Product Manager - Microsoft Dynamics 365

Product Manager-Microsoft Dynamics 365

Up to 12 months Fixed Term Contract

Full time / Part time

Salary: 57,815pa- 65,021pa, with potential for further progression to73,211pawith our pay progression scheme.

Location: Hybrid

Contracted to our Wilmslow, London, Edinburgh,Cardiffor Belfast office, we will berelocatingto Manchester city centre from 28 September 2026. Once the move takes place your contracted office will be Circle Square, Manchester. Through hybrid working we offer flexible home and office-based working opportunities and there will be times when you will be expected to attend the office to collaborate with colleagues or travel due to business need.

Why work for the ICO?

• Pay progression scheme.

• Hybrid and flexible working options.

• 25 days paid holiday per year, plus privilege and public holidays.

• Flexi leave (up to 26additionaldays leave per year).

• Pension

• Online discount scheme to save money at major supermarkets, retailers, gyms, restaurants, insurance providers and many more.

• Health Cash Plan.

• Fantastic development opportunities to learn and progress.

Further details can be found on the benefits section ofourwebsite.

Job summary

Anexciting opportunity for an experienced Product Manager to join our DDaT functionhas arisen. You willbe responsible forleadingthe development of our Microsoft Dynamics 365 platform, shaping how we deliver scalabledigital services.

You will haveproven experience delivering end-to-end Dynamics 365 implementationsas well as configurationexpertise.You'llwork closely withthe wider DDaT team,setting the product direction alongside a senior implementation partner, and using your delivery background to assess and refine solutions,challengingrecommendationsbefore they reach the backlog.

You'llhaveexpertiseacross theDynamics 365 ecosystem, understanding the capabilities and limits of Dataverse, Power Automate, and Copilot.

Working within multidisciplinary teams,you'llown the product roadmap,translating user needs and business priorities into impactful solutions.You'llcollaborate withstakeholders at all levels, influencing decisions and championing best practice to deliver modernand accessibleservices.

The Information Commissioner's Office (ICO) is the independent regulator of information rights. In a data-driven world, we provide advice, guidance, and support to organisations enabling compliance with their obligations, as well as protecting individuals and their personal data.

As an employer, we are passionate about making a positive difference to the lives and careers of our people, and we empower you to be curious, impactful,collaborativeand respectful.

Job description

• The rolecontributesearlyinthe lifecycle ofanewProductas akeyinfluencer and decision maker

• The rolerequiresdevelopingknowledge of user needs and business goals to frame problems and set priorities for delivery teams

• The roleis responsible forsolution architecture designrelating to theirproduct(s), working to the ICO's architectural principles and in conjunction with the DDaT architecture directorate

• The role collaboratesandconsultwith stakeholders toensureProductdecisions are aligned withboththeProduct andDDaT'sstrategies

• The rolemanagestheProduct roadmapandisresponsible foreffective management of theProduct backlog andthemeansto deliver it

• Where applicable, the role manages3rdparty support or development partners

• The role guidesthe organisation to makeappropriateProductdecisions by recommending reuse,sustainabilityand scalability, to achieve value for money and reduce risk

Key responsibilities:

• Managesthe operational process of runningaproduct.

• Usesa range ofProduct management principles and approachestocapture user needs and translate them into deliverables, workingwith a range of specialists in multidisciplinaryteams

• Defines theminimumviableproduct (MVP) and writes user stories and acceptance criteria based on user needs and how they translate into deliverables

• Workswithgiven constraints (such as technology, policy, regulatory,financialand legal constraints)andensurescompliance with constraints by adaptingtheProduct where needed.

• Ensuresconformity to best practice and standards including Technology code of practiceand the GDS design standards

• Understandsthe ICO'susersand/or customers,identifywho and what their needs areandtranslate user storiesbyproposingdesign approaches,to meet the needsof theProduct.

• Ensuresaccessibilityguidelines, standards,lawsand regulations areactivelyexploredandadhered to,to ensureneworexistingProductscan be used by everyone

• Accountable for one or more products and their associated sub parts to be agreed by management

Person specification

Essential criteria assessed at application stage:

• Experience of working with delivery teams to help develop new Products frominceptionincluding anend to endDynamics365 implementation

• Experience of understanding business strategy and translating that into capability and technology strategy at theProductlevel.

• Experience managing the relationship with 3rdparty support or development partners

Essential criteria assessed during interview:

• Experience of working with delivery teams to help develop new Products frominception,including anend to endDynamics365 implementation

• Experience managing the relationship with 3rdparty support or development partners

• Ability to deal with complexity and ambiguity, creative problem solving and developing innovative solutions.

• Understanding of wider DDaT profession and practices and their impact on Product ownership, including IT delivery methodologies such as Agile.

• Knowledge of the public sector and regulatory environment, or clear appreciation of specifics and complexities and how they would influence the role.

Equality, diversity, and inclusion

The ICO is committed to promoting and enhancing equality, diversity, and inclusion. We are focused on developing a workforce that is representative of the communities we serve and together we are building an inclusive workplace whereall ofourcolleagueshave the opportunity tomake a real difference. We are championing this through our Equality Diversity and Inclusion Board together witha number ofstaff networks. Read more about our commitment on our website.

Candidates with a disability who meet theminimumcriteria for this vacancy will be invited to interview as part of the ICO's commitment to the Disability Confident Scheme.