Distribution Operations Engineer

Welcome to Warner Bros. Discovery!

At Warner Bros. Discovery, we believe in creating the stuff dreams are made of. This isn’t just about wizards, dragons, and superheroes; it’s about the incredible storytellers, creators, and dreamers who bring our beloved characters to life and shape the future of entertainment.

Join us and discover a world of career-defining opportunities, thoughtfully curated benefits, and the tools to help you grow into your best self. Here, you’ll find a supportive environment where you are celebrated and can truly thrive.

About Our Team

As our portfolio continues to expand globally, the Technology & Operations (T&O) team is at the forefront, building media technology and IT systems that meet the world-class standards for which WBD is known. We implement and maintain the critical business systems that deliver our products, ensuring our growing pay-TV, digital terrestrial, free-to-air, and online services reach audiences everywhere.

Your New Role

As an Operations Engineer, you will play a vital role in monitoring and supporting WBD’s Global Television Distribution Infrastructure and our Live Events output. Reporting to the Senior Director of Distribution Engineering, you’ll be part of a dynamic Tier 1 operations support team, equipped with a versatile skill set to tackle challenges head-on.

Your Role Accountabilities:

• Monitor all of WB Discovery’s channels.
• Manage transmission systems during normal and emergency conditions to keep services on air.
• Respond to affiliate inquiries and maintain ongoing communication with customers.
• Act as a liaison between support teams and customers, collaborating across all leadership levels.
• Initiate critical outage situations and manage incident and planned work tickets.
• Liaise with third-party providers during fault investigations.
• Provide input and written reports on transmission system reliability.
• Check the health of Distribution equipment regularly.
• Proactively identify and address potential risks in our distribution infrastructure.
• Assist in training and developing Distribution Staff Members.
• Create and update documentation and procedures.
• Implement changes to distribution infrastructure as needed.

Qualifications & Experience

• Experience in a broadcast, media, or telecommunications environment.
• In-depth knowledge of television distribution systems, platforms, and standards.
• Working knowledge of digital baseband signals and TCP/IP Network concepts.
• Experience with SMPTE 2110 and Television Distribution Systems.
• Ability to operate test and analysis equipment.
• Expertise in troubleshooting signal quality issues and systems integration.
• Strong computer literacy and excellent communication skills.
• Ability to work independently and handle irate customers with professionalism.
• Willingness to work overnight, weekends, holidays, and rotating shifts.

Working Conditions

This role is onsite, meaning all working hours will be carried out at the workplace. Please note that WBD reserves the right to adjust this working agreement as necessary for business needs.

How We Get Things Done

At WBD, our guiding principles are the core values that shape our operations. We encourage you to explore these values and see how they resonate with you. We look forward to discussing them during your interview!

Championing Inclusion at WBD

We embrace the opportunity to build a diverse workforce that reflects a wide array of perspectives and experiences. As an equal opportunity employer, we are committed to considering qualified candidates based on merit, regardless of background.

If you require adjustments or accommodations during the application process, please visit our accessibility page for instructions on how to submit your request.

Join us at Warner Bros. Discovery, where your dreams can become a reality!