Distribution Operations Engineer

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

At Warner Bros. Discovery (WBD), we’re not just about wizards, dragons, and superheroes. We’re a vibrant community of storytellers, creators, and dreamers who bring iconic content and beloved brands to life. Here, you’ll find career-defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best self. Join us, and thrive in an environment where you are supported and celebrated!

Our Team

As WBD continues to expand globally, our Technology & Operations team is at the forefront, building media technology and IT systems that set the standard for excellence. We implement and maintain the critical business systems that deliver WBD’s products, ensuring our growing pay-TV, digital terrestrial, free-to-air, and online services reach audiences everywhere.

Your New Role...

In this exciting position, you’ll focus on networking, international satellite & fiber methodology, and compression & distribution technologies. Reporting to the Senior Director of Distribution Engineering, you’ll play a vital role in monitoring and supporting WBD’s global television distribution infrastructure and live events output. As part of our Tier 1 operations support team, you’ll need a versatile skill set and the ability to stay calm under pressure while continually developing your technical expertise.

Your Role Accountabilities…

• Monitor all of WB Discovery’s channels.
• Manage transmission systems during normal and emergency conditions to keep services on air.
• Respond to affiliate inquiries and maintain ongoing communication with customers.
• Act as a liaison between support teams and customers, collaborating across all leadership levels.
• Initiate critical outage situations and manage incident and planned work tickets.
• Liaise with third-party fiber, uplink, and playout providers during fault investigations.
• Provide input and written reports on transmission system reliability.
• Check the health of distribution equipment routinely.
• Identify and address potential risks in our distribution infrastructure.
• Assist in training and development of Distribution Staff Members.
• Create and update documentation and procedures.
• Implement changes to distribution infrastructure as needed.
• Establish new monitoring and metrics needs.

Qualifications & Experience…

• Experience in a broadcast, media, or telecommunications environment.
• In-depth knowledge of television distribution systems, platforms, and standards.
• Working knowledge of digital baseband signals, SDI, HD-SDI, and ASI for video and audio signals.
• Familiarity with SMPTE 2110 and television distribution systems.
• Experience with telemetry monitoring and control systems.
• Ability to operate test and analysis equipment like video waveform monitors and transport stream analyzers.
• Expertise in troubleshooting signal quality issues and systems integration.
• Knowledge of MPEG-2/4 encoding technology and TVRO receive systems.
• Strong initiative, discretion, and the ability to work independently.
• Excellent communication skills and attention to detail.
• Willingness to work overnight, weekends, holidays, and rotating shifts.
• Ability to communicate technical matters to both technical and non-technical audiences.
• Proficient in researching, troubleshooting, and resolving trouble tickets.
• Ability to handle customer interactions with professionalism and care.

Working Conditions

This role is advertised as Onsite, meaning all working hours will be carried out at the workplace. WBD reserves the right to adjust this working agreement as necessary to meet business needs.

How We Get Things Done…

Our guiding principles are the core values that shape how we operate. We encourage you to explore these values and see how they resonate with you. We look forward to discussing them during your interview!

Championing Inclusion at WBD

At Warner Bros. Discovery, we embrace the opportunity to build a diverse workforce that reflects a wide array of perspectives and experiences. We are an equal opportunity employer, committed to considering qualified candidates based on merit, regardless of background.

If you require adjustments or accommodations during the application process, please refer to our accessibility page for guidance.