Technical Services Team Leader
Welcome to Warner Bros. Discovery!
At Warner Bros. Discovery, we believe in creating the stuff dreams are made of. Our world is filled with wizards, dragons, superheroes, and the wonders of Planet Earth. But behind this magic are the storytellers, creators, and dreamers who bring our characters to life and craft the experiences that captivate audiences worldwide.
Join us and discover a place where your career can flourish! We offer career-defining opportunities, thoughtfully curated benefits, and the tools to help you grow into your best self. Here, you are supported, celebrated, and empowered to thrive.
Your New Role
We are thrilled to announce an exciting opportunity for a Team Leader to join our Technical Services team at the Warner Bros. Studio Tour London - The Making Of Harry Potter (WBSTL).
In this role, you will oversee all show-related aspects of the Studio Tour, including lighting, sound, video, sets, props, and more. Collaborating closely with original filmmakers and trusted suppliers, you will ensure that our Studio Tour operates at the highest standards, delivering a safe and exceptional visitor experience.
Your Role Accountabilities
- Lead and manage the Technical Services Team, ensuring all show-related systems are maintained to the highest operational and presentation standards.
- Support the delivery, maintenance, and continuous improvement of all show systems.
- Provide senior technical support and guidance, ensuring best practices are followed in the maintenance and operation of Tour assets.
- Collaborate with filmmakers and creative stakeholders to embed knowledge of set build and maintenance into ongoing operations.
- Deputize for the management team as needed, ensuring continuity of technical leadership.
- Promote a strong health and safety culture, ensuring compliance with risk assessments and safe systems of work.
- Champion show quality and guest experience by proactively identifying and resolving technical issues.
Qualifications & Experience
- 4+ years of experience in a similar technical maintenance role within the entertainment, theatre, or attractions industry.
- Demonstrable expertise in show technical systems, including show control and networked lighting systems.
- Familiarity with electrical systems and wiring.
- Experience in an operational, customer-facing environment with significant public interaction.
- Proven ability to support team management and development.
- Strong knowledge of relevant statutory and legislative regulations.
- Practical knowledge of Health & Safety regulations and safe working practices.
- Strong IT skills, particularly with Microsoft Office.
- Excellent organizational and planning skills.
- Understanding of work order and facilities management systems.
- Proficient with workshop machinery and health and safety protocols.
- Training in temporary electrical systems (BS7909) and IOSH Qualified.
- Working knowledge of ADIPS and HSG175 standards.
- Engineering competency across electrical, mechanical, and pneumatic systems.
- IPAF 3a/3b and forklift certification.
Working Pattern
This is a full-time position, averaging 40 hours per week. The role involves a mix of early, mid, and late shifts, including weekends and overnight shifts for maintenance work.
How We Get Things Done
At WBD, our guiding principles are the core values that shape our operations. We encourage you to explore these values and see how they resonate with you. We look forward to discussing them during your interview!
Championing Inclusion at WBD
Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives and experiences. As an equal opportunity employer, we consider qualified candidates based on merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion, marital status, pregnancy, parenthood, disability, or any other protected category.
If you are a qualified candidate with a disability and require adjustments during the application process, we are here to support you.
