Resource Controller Lv05 (Admin and Clerical)

Position: Resource Controller
Location: Cromer Road, ST1 6AY
Contract Duration: 2+ Months
Working Hours: 37 hours per week
Pay Rate: £13.69 per hour
Job Ref: 5298149

Job Responsibilities

• Provide administrative support to ensure the smooth running of services.
• Maintain accurate records and update information systems.
• Use Microsoft Office applications, including Word, Outlook and Excel, to manage documentation and correspondence.
• Respond to customer enquiries professionally, both in writing and face-to-face.
• Prioritise workloads effectively to meet deadlines and performance targets.
• Support the coordination and allocation of resources as required.
• Work flexibly to meet service needs, including occasional work outside normal hours when necessary.

Person Specification
Must-Have Requirements

• Strong administrative and organisational skills.
• Proficiency in Microsoft Word, Outlook and Excel.
• Excellent written and verbal communication skills.
• Strong customer service skills with a professional approach.
• Ability to prioritise tasks and manage competing demands.
• Ability to work to deadlines and achieve performance targets.
• Flexibility to support business requirements when needed.
• Eligibility to work in the UK.

Nice-to-Have Requirements

• Previous experience in a local authority or public sector environment.
• Experience in resource coordination or similar administrative roles.

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