Operations Engineer I
Welcome to Warner Bros. Discovery!
At Warner Bros. Discovery, we believe in creating the stuff dreams are made of. Our world is filled with wizards, dragons, superheroes, and the wonders of Planet Earth. But behind our iconic content and beloved brands are the storytellers, creators, and dreamers who bring these characters to life and shape the future of entertainment.
Join us and discover a place where you can thrive, supported by a community that celebrates your growth and creativity. Here, you’ll find career-defining opportunities and thoughtfully curated benefits that empower you to explore your best self.
About WBD Sports Europe
Warner Bros. Discovery (WBD) Sports Europe is home to a dynamic portfolio of sports brands, channels, and platforms that engage 130 million people every month. We reach fans across more than 200 markets and in 20 languages through various platforms, including free-to-air TV, pay-TV, streaming, online, and social media.
Our beloved brands, such as Eurosport and TNT Sports, connect audiences with the greatest sporting events worldwide, including:
- The Home of the Olympic Games in Europe
- Tennis’ Grand Slams
- Cycling’s Grand Tours with over 1,000 live broadcasts annually
- The PGA TOUR and major winter sports events
Your New Role: Operations Engineer
As an Operations Engineer in our Global Command Center (GCC), you’ll be part of a collaborative team that serves as the central nervous system for incidents, service requests, and activities across our production and broadcast operations.
Key Responsibilities
- Receive and triage incoming calls, communications, and tickets, resolving incidents from low priority to on-air emergencies.
- Monitor services and equipment across various systems and technologies.
- Coordinate communication during major incidents that impact operations.
- Log all incidents and requests using industry-standard IT Service Management tools.
- Engage with WBD production teams, engineering groups, on-air talent, journalists, and editors globally, providing 24/7 support.
- Participate in larger projects, including cabling, equipment installation, and testing across our facilities.
What We’re Looking For
- Technology Skills: Competency in digital audio & video studio environments, control systems, and a strong understanding of IP production environments (SMPTE 2022/2110).
- Production Knowledge: Understanding of the production and editorial process and how technology failures impact content production.
- Leadership Abilities: Capability to lead major incident responses and influence cross-functional teams.
- Service Management Expertise: Solid understanding of service management processes, including incident and change management.
Working Conditions
This role is onsite, meaning all working hours will be carried out at our workplace. Please note that WBD reserves the right to adjust this agreement based on business needs.
How We Get Things Done
At WBD, our guiding principles are the core values that shape our operations. We encourage you to explore these values and see how they resonate with you during the interview process.
Championing Inclusion at WBD
We embrace the opportunity to build a diverse workforce that reflects a wide array of perspectives and experiences. As an equal opportunity employer, we are committed to considering qualified candidates based on merit, regardless of background.
If you require adjustments or accommodations during the application process, please refer to our accessibility page for guidance on submitting your request.
Join us at Warner Bros. Discovery and be part of something extraordinary!
