Skip to main content
Posted 12 June, 2026

Oracle Database and Application Support

NEC Software Solutions
Bracknell, England, United Kingdom Full Time
Reference: 65767018-6282-44ef-984a-c31636a3c43c

Company Description

Join us in making a difference in the world! At NEC Software Solutions, we are dedicated to creating impactful software solutions that support essential public services.

Job Description

Flexible Work Options: This role can be remote or hybrid, depending on your location.

We are looking for a passionate Oracle Database Application and Support Analyst to join our talented team. You will play a crucial role in supporting software solutions for over 100 esteemed customers, including key players in the Public Sector. This is a unique opportunity to work with a blend of on-premises, private, and public cloud-based systems.

Main Responsibilities

As an Oracle Database and Application Support Analyst, you will engage in a variety of exciting tasks:

  • Apply software updates and perform technology upgrades.
  • Conduct installations of new software and troubleshoot related issues efficiently.
  • Proactively review metrics to address potential database performance and backup concerns.
  • Communicate professionally with customers, providing innovative solutions.
  • Collaborate within the team to share workloads and foster a supportive environment.
  • Work alongside broader IT support teams, including Networks, UNIX, and Cloud Ops.
  • Identify areas for improvement to enhance customer outcomes through automation and efficiency.

Qualifications

Essential Skills/Experience:

  • Experience with Oracle Database Management, including upgrades for single-instance environments.
  • Proficiency in installing and maintaining software on Solaris, Linux, or Windows Server.
  • Deployment of Apache Tomcat-based web applications to enhance web services capabilities.
  • Strong aptitude for direct customer interaction via video, telephone, and email.
  • Ability to troubleshoot and diagnose performance issues using native Oracle tools like STATSPACK and OCI Analytics.
  • Familiarity with ITSM processes and modern ITSM tools like ServiceNow or Ivanti.
  • Eligibility for UK Security Clearance

Desirable Skills/Experience:

  • Expertise in Apache Web Server configuration and management.
  • Proficiency in Unix shell scripting for streamlining administrative tasks.
  • Familiarity with Ansible setup and management for automation.
  • Experience in scripted database and software backups and recovery.
  • Knowledge of Microsoft IIS Web Server configuration and management.
  • Understanding of network architecture to bolster infrastructure expertise.
  • Oracle Certification is a plus.

Additional Information

We take pride in offering our employees a range of fantastic benefits:

  • Private Medical Cover funded by NEC for employees (with the option to add family members).
  • 25 days of paid holiday with the option to buy/sell days.
  • 4x basic salary life assurance cover funded by NEC (with the option to increase cover).
  • A Group Pension Plan with generous employer contributions up to 8.5%.
  • A wide selection of flexible benefits tailored to your individual needs.
  • An invaluable employee assistance program to support you in all areas of life.
  • Free access to LinkedIn Learning with over 15,000 courses available.

Candidates must demonstrate a pre-existing right to work and travel within the UK, with documentary evidence required. All offers are subject to satisfactory vetting and reference checks, and this role will require UK Security Clearance.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

Who We Are

We’re NEC Software Solutions, part of the global tech giant NEC Corporation. Our software is currently helping to dispatch ambulances, support families, keep trains on the move, locate missing people, and even test the hearing of newborn babies.

By joining us, you’ll be part of a team of over 3,000 employees pushing the boundaries of what’s possible and supporting vital public services.

We collaborate with governments, hospitals, police forces, housing providers, and local authorities to enhance their capabilities. The more we do, the more our customers can do for others. Together, we make a world of difference.

We’d love your help, and we’ll support you every step of the way!

Apply to this Job

Sign up for Job Alerts

By clicking Create Alert, you agree to the Global Terms of Use Agreement and acknowledge that you have read and understand the Global Privacy Policy.