Head of Healthcare - HMP/YOI Bronzefield

Job summary

Central and North West London NHS Foundation Trust is a Top Employer Award Winner and works in partnership to provide responsive and dependable primary care, mental health, intellectual disability and substance misuse services to the diverse and culturally rich communities we serve.

In our quest to deliver patient-focused quality care we are looking to recruit a highly motivated, innovative and enthusiastic Head of Healthcare to join our forward thinking, friendly and expanding Health & Justice team at HMP/YOI Bronzefield.

By joining our Prisons Health Care Team, you will not only look after the healthcare needs of our patients residing in secure environments, but who also can have a real impact on promoting health and well-being. Our healthcare services work to a 7-day week working model, to ensure our patient's healthcare is always managed and maintained to the highest of standards.

Our motto is "Caring NOT Judging" so by working in partnership with the criminal justice system and other agencies, we provide responsive, dependable and high-quality primary care and mental health services to those who may have offended and those at risk of offending in the communities we serve, to improve their health status and to encourage social inclusion.

Why not see what our staff say about working within our award-winning teams: https://www.cnwl.nhs.uk/health-and-justice/find-out-what-its-work-health-and-justice

Main duties of the job

• The post holder will have responsibility for the management and delivery of health services within HMP Bronzefield as part of the Health and Justice Service Line.
• The post holder will work with the Deputy Director & Health & Justice Service Directors to ensure that the strategic direction as defined within the service is effectively implemented at operational level.
• To lead change management in the implementation of service development strategies.
• The post holder will direct, monitor & co-ordinate the work of the healthcare team and be responsible for the delivery, performance and effectiveness of the service.
• Through inspirational leadership, the post holder will lead in the development of future plans, standards & systems for secure settings health services. This will be achieved by working collaboratively with the Local Area NHSE Commissioner Team, PHE, the Prison Governor and the Prison Leadership Team.
• The post holder will be responsible for the healthcare budgets and ensure services are delivered according to the commissioned requirements - this will include managing the contracts in place with relevant sub-contracted services.
• To deliver robust financial management in line with Service, Divisional and Trust targets, including the realistic Cost Improvements Programmes (CIP).
• To ensure staffing levels and skill mix fully and effectively meet the needs of the service, within financial constraints.
• To investigate complaints and liaise with service users/carers.

• Monthly supervision

• Annual personal development plans/appraisals

• Access to exciting internal and external training opportunities.

• Preceptorship Programme

• Support and guidance with Revalidation

• Hidden Gem and annual award ceremonies

• Health and wellbeing services

• Season ticket loans

• Cycle to work scheme

• To lead in the planning and development of healthcare within the Female/Male Service Line.
• The post holder will work with the Prison Governor and the Health & Justice Senior Management within CNWL to manage the delivery of high quality healthcare. This will include informing service specifications and monitoring outcomes and ensuring key performance indicators are monitored and met.
• To manage health care services, developing and maintaining effective systems for performance and quality management in response to legislation, national priorities and National Service Frameworks, taking remedial action where necessary. This will include taking action required to improve service delivery and reporting these to the Health & Justice Head of Female/Male Service Line and the Prison Governor.
• To monitor and review any sub-contracted services and make recommendations regarding changes and improvements to the service level agreements.
• To actively promote equality issues in day to day activities and standards of practice across health services within a prison setting.
• To ensure a whole systems approach to the delivery of healthcare within a prison setting.
• To participate actively in the partnership agenda.
• To manage and monitor allocated budgets in accordance with Financial Regulations ensuring value for money and adherence to expenditure limits and to ensure that service and financial performance is regularly reviewed.
• To ensure that Clinical Governance is a key component of all services and informs all action plans. This will include demonstrating the continuous improvement of services provided to meet prison population needs.
• Maintain and develop healthcare services that ensure all elements of the service delivery are complaint with the Healthcare Commission Standards; this will include infection control standards.
• To manage the services in such a way as to minimise risk to the health and safety of all staff and prisoners. This will include ensuring all agreed policies and procedures are implemented.

• To lead in the planning and development of healthcare within the Female/Male Service Line.
• The post holder will work with the Prison Governor and the Health & Justice Senior Management within CNWL to manage the delivery of high quality healthcare. This will include informing service specifications and monitoring outcomes and ensuring key performance indicators are monitored and met.
• To manage health care services, developing and maintaining effective systems for performance and quality management in response to legislation, national priorities and National Service Frameworks, taking remedial action where necessary. This will include taking action required to improve service delivery and reporting these to the Health & Justice Head of Female/Male Service Line and the Prison Governor.
• To monitor and review any sub-contracted services and make recommendations regarding changes and improvements to the service level agreements.
• To actively promote equality issues in day to day activities and standards of practice across health services within a prison setting.
• To ensure a whole systems approach to the delivery of healthcare within a prison setting.
• To participate actively in the partnership agenda.
• To manage and monitor allocated budgets in accordance with Financial Regulations ensuring value for money and adherence to expenditure limits and to ensure that service and financial performance is regularly reviewed.
• To ensure that Clinical Governance is a key component of all services and informs all action plans. This will include demonstrating the continuous improvement of services provided to meet prison population needs.
• Maintain and develop healthcare services that ensure all elements of the service delivery are complaint with the Healthcare Commission Standards; this will include infection control standards.
• To manage the services in such a way as to minimise risk to the health and safety of all staff and prisoners. This will include ensuring all agreed policies and procedures are implemented.

• Registered Nurse or any other professional qualification with post registration experience
• Educated to degree level or above or equivalent.

• Management Qualification
• Evidence of continuing professional development

• Experience of a senior management position within healthcare services or equivalent
• Proven experience and achievement in managing a multi-disciplinary team including senior managers and clinicians.
• Experience of organising and chairing steering groups
• Experience of policy development and strategic planning and clinical governance development, resulting in change management projects/programmes.
• Experience of successful inter-agency partnership working
• Experience of working with statutory and other regulatory frameworks within which health and social care services operate and translating these at an operational level
• Experience of developing programme designed to improve user/carer involvement
• Experience of managing a diverse workforce

• Some experience and understanding of a criminal justice/secure health or education setting
• Ability to negotiate complex contracts with the approval of the Director

• Encourages rigour and provides critical challenge in determining outcomes; .
• Sensitive to complex political and organisational issues; weighs up available information and applies sound and timely judgement; considers consequences; impacts and implications; decisive in times of change, challenges and ambiguity
• Builds rapport through consistent, confident and open communication style; routinely checks for understanding to test receipt of messages; energises, convinces and persuades; encourages honesty of message
• Ability to organise workload, adjust priorities in line with the Trust, Division and Service Line needs and meet set deadlines consistently.
• Awareness of, and works collaboratively with key decision makers in area of operation; promotes partnership and collaborative working within teams; demonstrates the ability to seek out and harness the views and contributions of others
• Champions measurable achievement of outcomes; makes best use if diverse talent, capabilities and technologies to achieve optimum results; recognises and recovers under delivery; negotiates the prioritisation of work targets and resources
• Understands external context at national and local level; translates context and purpose to enable teams to see their contribution; encourages teams to consider innovative approaches and review applicability to working environment
• Presents data and conclusions in logical and defensible way and undertakes robust risk and impact management; seeks others' views to test own thinking
• Excellent Presentation Skills

• Knows own strengths and weaknesses and empowers others to ensure goals are achieved; adopts a `can do' approach
• Demonstrates resilience; recognises the anxieties of others and helps them to manage appropriately.
• Has a strong commitment to openness, honesty, inclusiveness and high standards.

• The post holder must have the ability to understand and implement the equal opportunities policy at a level appropriate to the job.
• Ability to promote and work in line with the working model of a 7 day a week service.
• Ability to promote anti-discriminatory and anti-racist practices.

• Registered Nurse or any other professional qualification with post registration experience
• Educated to degree level or above or equivalent.

• Management Qualification
• Evidence of continuing professional development

• Experience of a senior management position within healthcare services or equivalent
• Proven experience and achievement in managing a multi-disciplinary team including senior managers and clinicians.
• Experience of organising and chairing steering groups
• Experience of policy development and strategic planning and clinical governance development, resulting in change management projects/programmes.
• Experience of successful inter-agency partnership working
• Experience of working with statutory and other regulatory frameworks within which health and social care services operate and translating these at an operational level
• Experience of developing programme designed to improve user/carer involvement
• Experience of managing a diverse workforce

• Some experience and understanding of a criminal justice/secure health or education setting
• Ability to negotiate complex contracts with the approval of the Director

• Encourages rigour and provides critical challenge in determining outcomes; .
• Sensitive to complex political and organisational issues; weighs up available information and applies sound and timely judgement; considers consequences; impacts and implications; decisive in times of change, challenges and ambiguity
• Builds rapport through consistent, confident and open communication style; routinely checks for understanding to test receipt of messages; energises, convinces and persuades; encourages honesty of message
• Ability to organise workload, adjust priorities in line with the Trust, Division and Service Line needs and meet set deadlines consistently.
• Awareness of, and works collaboratively with key decision makers in area of operation; promotes partnership and collaborative working within teams; demonstrates the ability to seek out and harness the views and contributions of others
• Champions measurable achievement of outcomes; makes best use if diverse talent, capabilities and technologies to achieve optimum results; recognises and recovers under delivery; negotiates the prioritisation of work targets and resources
• Understands external context at national and local level; translates context and purpose to enable teams to see their contribution; encourages teams to consider innovative approaches and review applicability to working environment
• Presents data and conclusions in logical and defensible way and undertakes robust risk and impact management; seeks others' views to test own thinking
• Excellent Presentation Skills

• Knows own strengths and weaknesses and empowers others to ensure goals are achieved; adopts a `can do' approach
• Demonstrates resilience; recognises the anxieties of others and helps them to manage appropriately.
• Has a strong commitment to openness, honesty, inclusiveness and high standards.

• The post holder must have the ability to understand and implement the equal opportunities policy at a level appropriate to the job.
• Ability to promote and work in line with the working model of a 7 day a week service.
• Ability to promote anti-discriminatory and anti-racist practices.