Facilities Manager

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

Award-Winning Employer: Ranked 36th on Glassdoor's Best Companies to Work For 2025 - we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I - Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

Working Pattern: Monday to Friday, 8am until 5pm

As a Facilities Manager, you will be responsible for overseeing both soft and hard services, ensuring the comprehensive management of facilities. Reporting to senior management, you will supervise service staff and external contractors, develop and implement maintenance and service schedules, and manage budgets related to all aspects of facilities management. You will also serve as the main point of contact for clients, ensuring their needs are met and maintaining strong relationships.

As part of your role, your key responsibilities will include, but are not limited to:

• Manage the delivery of both soft services (catering, cleaning, security) and hard services (building maintenance, HVAC, electrical systems)
• Supervise service staff and external contractors, ensuring all work is completed to a high standard
• Develop and implement maintenance and service schedules to ensure regular and effective delivery of all services
• Ensure compliance with health and safety regulations, conducting regular inspections and risk assessments
• Manage budgets and expenses related to both soft and hard services, ensuring cost-effective solutions
• Serve as the main point of contact for clients, addressing their needs and concerns promptly
• Coordinate with other departments to ensure facilities meet the needs of the organisation
• Oversee the procurement and maintenance of equipment and supplies for all services
• Handle emergency situations and service disruptions promptly to minimise impact
• Maintain accurate records of maintenance and service activities and expenses
• Implement sustainability practices and initiatives within the facilities management

• You must have the right to work in the UK
• Experience in facilities management or a related field, with expertise in both soft and hard services
• Knowledge of building systems, maintenance processes, and service delivery best practices
• Strong leadership and project management skills
• Ability to prioritise tasks and manage time effectively
• Familiarity with relevant software for facilities and service management
• Excellent problem-solving abilities and attention to detail
• Strong communication skills, both verbal and written
• Proactive and adaptable, able to respond to changing demands and priorities