Service Manager - Grimsby

Who We Are - Lifeways

Every day at Lifeways, our team members make a difference - and on our new careers website, you can read their real stories. You'll meet people who have built rewarding careers with us, and people whose lives have been transformed through the support we provide.

These aren't just stories - they're proof of the impact we make together. Because at Lifeways, you're not just anyone . You're part of something bigger - a team that changes lives.

Lifeways is one of the UK's leading providers of specialist support for people with learning disabilities, autism, brain injuries, mental health conditions, and complex care needs.

We've recently completed one of the biggest digital transformations in our sector - and we're just getting started. From Property to PBS, our ambition is bold: to become the Care Provider of Choice, powered by innovation, stability and the belief that great care starts with great people.

The Opportunity

Service Manager - Grimsby

Join us in Grimsby and step into a role where your leadership makes a real difference. In Grimsby, you'll take the helm of three well-established services supporting 10 individuals with learning disabilities, autism, and physical disabilities. Backed by two Team Leaders and a dedicated team of Support Workers, you'll lead a passionate workforce committed to delivering outstanding, person-centred support.

We're looking for an experienced manager who leads positively from the front, inspires their team, and drives excellence in care. You'll play a key role in maintaining high-quality standards, developing your team, and ensuring the people we support are empowered to live fulfilling and independent lives. If you're a confident leader with strong operational and people management skills, this is an opportunity to make a lasting impact within a supportive and established service.

In this role, you will:

• Support, inspire, and develop your team of support workers and team leaders to deliver outstanding care and support within this supported living flat scheme.
• You will oversee the delivery of high-quality care and support for individuals with learning disabilities, autism, challenging behaviours, and physical disabilities, each with their own unique and complex needs.
• Drive service improvements and quality standards
• Build strong relationships with your team, families, and communities

• A minimum Level 3 qualification in Health & Social Care with Level 5 being desirable (or working towards it)
• Strong experience in operational and people management
• A valid UK driver's licence and willingness to travel locally
• A genuine passion for quality care - and the ability to lead by example

• Leadership development programmes & progression pathways
• A supportive, inclusive workplace culture
• Matched contribution company pension scheme
• Wellbeing resources and mental health support
• Reward and Recognition Schemes
• Discounts on shopping, tech, travel, and more through CHOICE Rewards