Bookings Administrator

Job Description

Patient Administrator - Admissions | Spire Murrayfield Hospital - Edinburgh | Permanent | 26 hours per week

Spire Murrayfield Hospital in Edinburgh is currently looking to recruit a Patient Administrator to join their Admissions department on a permanent basis, for 26 hours per week. This is a fantastic opportunity to join a dynamic team and have a great impact.

Duties and responsibilities:

• Maintain and update patient records on the hospital computer system, primarily reservation arrangements of day-case and in-patient admissions
• Answer telephone and email enquiries from patients, consultants and colleagues in a timely and efficient manner
• Ensure medical records are available for all pre-operative assessment appointments, liaising with medical records where necessary and preparing all paperwork associated with the assessment
• Ensure all patients are booked in a timely manner ahead of their procedure
• Book all pre-operative assessment appointments for patients attending for surgical procedures at Murrayfield and Shawfair Park Hospitals
• Prior to admission ensure all authorisation is in place for insured patients, or payment has been received for self-funding patients.

• Previous relevant experience in an administrative support role
• Comfortable working to deadlines and ability to work under pressure
• A real team player
• Strong IT skills
• Previous experience in healthcare
• Basic understanding of medical terminology would be a distinct advantage

• We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• 'Spire for you' reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance
• We commit to our employees well-being through work life balance, on-going development, support and reward.