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Posted 13 June, 2026

Workforce Planning Executive

Reed
RSR - Northampton, United Kingdom Full Time
Reference: 42_689180_JR10005919

Reed is the most recognised recruitment brand in the UK, with a rich history and reputation for improving lives through work, for over 60 years. Delivering recruitment solutions with many household brands throughout the UK and globally, we find new jobs and careers for people from many different backgrounds across multiple business sectors.

We look for people who enjoy an inclusive and collaborative environment, who strive for performance and celebrate team success, in a rewarding career.

Pay Range

Salary: 26,000

Job Description

Reed Talent Solutionsare hiring inNorthampton!

We'relooking to recruitWorkforce Planning Executivesto join ourAngardStaffingdepartmentand support ourService DeliveryTeam!

In this role,you'llengage with clients and candidates, managing staffing orders, taking calls, and orchestrating seamless workforce deployment.

This is a full-time role (37.5 hours per week)working 5 out of 7 days on arota basis, including early, late, and weekend shifts.

This is a fixed term contract until December 2026.

What'saWorkforce PlanningExecutive?

A Workforce Planning Executive is a vital role in our service delivery to a key client, the Royal Mail.You'llbe managing the deployment and engagement of Angard workers at Royal Mail sites across the country, working directly with clients, site managers, and candidates.

You'llbe:

  • Managing our bespoke booking system,JoinedUp

  • Handling incoming calls and emails from candidates and managers

  • Supporting managers with utilising systems effectively

  • Managing shift patterns and rotas as per site requirements

  • Maintaining positive working relationships with key stakeholders across the client group

What are we looking for?

We'relooking for engaging, customer service professionals who are confident and committed to delivering an outstanding service to our clienton a daily basis.

It'salso essential that you:

  • Have demonstrable experience in a customer serviceenvironment

  • Are a strong communicator both over the phone and inwriting

  • Can work effectively as part of ateam

  • Have strong computer literacy skills - particularly with MS Office

What can Reed offer you?

Reed truly isa great placeto work (just check our Glassdoor reviews...), we are employee focused and offer a comprehensive benefits package including:

  • Outstanding opportunities for development and progression

  • Reed discount hub - giving you access to thousands of exclusive discount and cash backopportunities

  • Long-service sabbaticals

  • Refer-a-friendscheme

  • Cycle to workscheme

  • Electric Vehicle scheme

  • Free onsite parking

  • Free hot drinks in the office

  • An onsite cafe offering more drinks and hot fooddaily

  • And much, much more!

If you feel like this could be the role for you, we would love to receive an application! Apply Nowand our dedicated recruitment team will be in touch.

Feel what it's like to truly belong...
All job offers are subject to satisfactory references and compliance with vetting requirements applicable to the job role. Reed is an equal opportunities employer. We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender identity, marital or civil partnership status, pregnancy or maternity. We are a Mindful Employer and offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria. As a proud signatory of the Armed Forces Covenant, we welcome applications from ex-services personnel, reservists and cadets and offer a guaranteed interview for applicants who meet the minimum criteria.

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