Posted 13 June, 2026
Customer Advisor
Boots
London, Clapham Falcon Lane
Full Time
Reference: 36_445388_2284885
The hourly rate for this role is 13.02 and up to 15.10 across selected locations within London. The hourly rate will increase after 6 months in role. ...
The hourly rate for this role is 13.02 and up to 15.10 across selected locations within London. The hourly rate will increase after 6 months in role.
Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge, this could be the start of a new career with us.
About the role
You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also:
- Help our customers and put them at ease; whether that's listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn't considered or simply offering a basket - it's the little things that make a difference
- Get to know our in-store offers and schemes and promote them - the more info we can give our customers the better.
- Help our stores run smoothly - this could look like ensuring we have the right products displayed on the shop floor, providing a great service on our tills, or helping with our stock in in the stock rooms
- Work with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable to provide a store everyone can be proud of
- You will be provided with award winning training accredited by the Institute of Customer Service
What you'll need to have
These are the essential skills or experience needed to succeed in this role:
- Full training is provided for this role, and we are looking for people who:
- Excel in a varied environment, working at pace
- Communicate and listen effectively
- Enjoy working as part of a team, promoting a collaborative team dynamic
- Know that the little things make the biggest difference for customer interactions
- Desire to be a proud brand ambassador for Boots and help our customers find the best products for them
It would be great if you also have
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match these additional criteria:
- Experience providing customer care and delivering great customer service, but this is not essential.
Our benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
Why Boots?
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better.
What's next?
If your application is successful, you will be invited to attend an in-store interview within the next 14 days.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This listing expired on 16 Jun. Applications are no longer accepted.
Below are some other jobs we think you might be interested in.
-
Customer Service Advisor
- HAYS
- Ealing, ENG, GB
Job DescriptionCustomer Service AdvisorCustomer Service Advisor - Temporary Role (6 Months) We’re currently recruiting for Customer Service Advisors to...06 Jun -
Parts Advisor
- theo
- London, ENG, GB
Job Description Are you an experienced Parts Advisor looking for your next challenge? Our client — a busy, respected main dealership in Heathrow— is...13 Jun -
Service Advisor
- The Solution Auto
- Brentford, ENG, GB
Job Description Service Advisor Franchised Motor Dealership - Brentford We are currently recruiting for an experienced Service Advisor to join a busy...13 Jun -
Patient Advisor
- Optical Express
- City of London, ENG, GB
Job Description Job Title – Patient Advisor Location – London, White City Hours – Full Time, 40 hours Salary – Up to £30,000 Optical Express is focused...06 Jun -
Financial Advisor
- Quilter Financial Planning
- Greater London, ENG, GB
Job Description If you are an experienced Financial Advisor seeking a more supported role then this could be the opportunity for you! This is a...16 Jun -
Client Advisor
- 360 Talent
- London, ENG, GB
Job Description Client Advisor | Luxury & Premium Retail London Salary: £28,000 – £33,000 + Benefits At 360 Talent, we are currently partnering with a...15 Jun -
Travel Advisor
- NousTravel
- City of London, ENG, GB
Job Description Must be based in the UK – early working hours required Job Summary The Travel Advisor will support Think Travel advisors with booking...01 Jun -
Patient Advisor
- Optical Express
- London, ENG, GB
Job Description Job Title – Patient Advisor Location – London, White City Hours – Full Time, 40 hours Salary – Up to £30,000 Optical Express is focused...01 Jun -
Travel Advisor
- NousTravel
- London, ENG, GB
Job Description Must be based in the UK – early working hours required Job Summary The Travel Advisor will support Think Travel advisors with booking...01 Jun -
Service Advisor
- The Recruitment Solution (London) Ltd
- Croydon, ENG, GB
Job Description Service Advisors,Are you passionate about customer care. Dont you think you deserve to earn a Market leading £38,000+ OTE working as a...13 Jun -
EHS Advisor
- Future Engineering Recruitment Ltd
- London, ENG, GB
Job Description EHS Advisor London £40,000 - £50,000 + Travel Allowance + Stay Away Included + Discretionary Bonus + Pension + Holidays + Package +...17 Jun -
Style Advisor
- Hayley Menzies
- City of London, ENG, GB
Job DescriptionHayley Menzies | Chelsea, London Hayley Menzies is a female-founded British fashion brand celebrated for its distinctive knitwear, bold...13 Jun -
Mortgage Advisor
- Reed
- London, ENG, GB
Job Description Reed Banking is delighted to be partnering with a well-established international bank to recruit a Mortgage Advisor into their...13 Jun -
HR Advisor
- Larbey Evans Ltd
- City of London, ENG, GB
Job Description HR Advisor An exciting opportunity has arisen for an ambitious and collegiate HR Advisor to join a leading UK law firm, who are...13 Jun -
Mortgage Advisor
- cer Financial Ltd
- London, ENG, GB
Job Description Mortgage Advisor City of London Permanent £40,000 - £60,000 cer Financial are working alongside an international bank, who are based...17 Jun -
Fitness Advisor
- The Bannatyne Group
- London, ENG, GB
Job Description Job Title : Fitness Advisor Hours : 24 hours per week Rate of Pay : £13.10 per hour Location : Chingford Are you passionate about...17 Jun -
Conflicts Advisor
- Birchrose Associates
- City of London, ENG, GB
Job Description Birchrose Associates is representing a leading international law firm in the search for a Conflicts Advisor to join their London-based...15 Jun -
Financial Advisor
- Fifteen Network Ltd
- London, ENG, GB
Job Description Financial AdvisorLocation: Glasgow, United KingdomPosition Type: Full-time EmployedJob Summary:Our client is a national Wealth...16 Jun -
Conflicts Advisor
- Birchrose Associates
- London, ENG, GB
Job Description Birchrose Associates is representing a leading international law firm in the search for a Conflicts Advisor to join their London-based...15 Jun -
HR Advisor
- Morgan Law client
- London, ENG, GB
Job Description We are recruiting an HR Advisor role for a renowned cultural organisation based in central London. The salary for this role is circa...17 Jun