Security Teamleader

Detailed job description and main responsibilities

Responsible for the day to day management of the security team including the completion of timesheets;

Prioritise resources and maintain a responsive service to deal with reactive requests from clinical/operational staff, patients, visitors and the police.

Response for the planning of work within the team and the creation of a rota to reflect this;

Liaising with other teams leaders and security manager to resolve staffing issues e.g. when there are shortfalls in the rota or when additional work is requested;

Agreeing and monitoring annual leave allocation to ensure the needs of the service are met;

Ensuring all team members are working within the working time directive;

Plan the utilisation of staff resources including bank staff to optimise the efficient use of resources;

Monitoring sickness absence and completing return to work processes;

Conducting appraisals for all team members and logging in a timely manner to ensure progress as appropriate;

Coach and mentor junior members of the security team;

Monitoring of mandatory training for all team members;

Assisting the security manager in the recruitment and selection process;

Act as main contact for any HR or operational issues raised by team members, advise and signpost team member appropriately;

Continually review work procedure and practice, proactively bring about change to policies and procedures and therefore ensure continued service improvements (including taking comments from team members in regards to process and procedures);

Receive and act on reports of any security equipment faults;

Prevention and development of security initiatives. Plan crime prevention initiatives.

Assist with carrying out risk assessments in all areas of the Trust to identify security weaknesses and formulate action plans to ensure a consistent approach to risk management;

Formulate budgetary spread sheets detailing departmental charges for additional security presence e.g. bed watching.

Person specification

Training & Qualifications

Essential criteria

• Good spoken English
• Good standard of overall education
• Good understanding of Health and Safety
• Evidence of regular updating of formal physical skills.
• formal training for security guards

Desirable criteria

• SIA (Security Industry Standard) certificate* dated within the last 3 years or equivalent experience.
• SIA Licence* (Security Industry Standard) or equivalent formal training

Experience

Essential criteria

• Knowledge of site lay out
• Experience of working within a team
• Experience of working on own initiative
• Experience of working with public

Desirable criteria

• Previous experience of working in a large organisational
• Experience of security duties
• Experience of working to/within specific contract terms.

Communication and relationship skills

Essential criteria

• Good communication skills
• Requires a professional and sympathetic approach to people.
• Use of communication equipment including telephone and two way radio.
• Calm and friendly under pressure

Analytical and Judgement skills

Essential criteria

• Able to use monitoring systems for security.
• Analysis of information during day to day work including the questioning of individuals to establish facts

Desirable criteria

• Previous CCTV experience

Skills

Essential criteria

• Restraint procedures, monitoring of security systems via VDU usage.
• Patrolling site, restraint of violent and aggressive people.

Planning and organisation skills

Essential criteria

• Understanding prioritising tasks
• Understanding written instructions

Desirable criteria

• Working in a hospital environment

Equality, Diversity and Inclusion

Essential criteria

• Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
• All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others

Other requirements specific to the role

Essential criteria

• Tidy and professional in appearance
• Conscientious, hard working and dedicated
• Enthusiastic
• Reliable and flexible
• Maintain level of general alertness during the shift, responding to violent/sensitive situations, dealing with distressed people
• Full UK Manual Driving Licence

Desirable criteria

• Basic knowledge of the law

Commitment to Trust Values and Behaviours

Essential criteria

• Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours

Additional Information

Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the publishing closing date if we receive a sufficient number of completed application forms.

Please check the email account (including your junk mail) that you supplied as part of your application on a regular basis following the closing date and throughout the recruitment process, as this is how we will communicate with you.

UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria.

Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.

UHL is committed to helping colleagues balance the demands of both their work and personal needs through flexible working arrangements wherever reasonably practicable and subject to service needs.

Disclosure and Barring Service Check

Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check.

The Trust will pay for the check initially and the money will then be deducted from your salary over a three month period commencing on your first month's payment.

The current price of a check is £38 for an enhanced and £18 for a standard check.

COVID 19 Risk Assessment

Due to the current Covid pandemic we have introduced a staff risk assessment into our pre-employment process. This now forms part of the mandatory pre-employment checks that will be carried out if you receive a conditional offer.

The risk assessment is intended to ensure you are able to safely perform your duties in any of our work areas, and if you have been identified as being particularly vulnerable to coronavirus. Our main aim is to reduce risk and to ensure the safety of all new starters to the Trust as well as current staff, patients and visitors.

If it is identified that you are within a vulnerable category, we will endeavor to make reasonable adjustments to accommodate this through discussions with both Occupational Health and your recruiting manager.

Covid Vaccination Status

Covid-19 vaccination remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We therefore continue to encourage our current and potential colleagues to get vaccinated.

University Hospitals of Leicester NHS Trust holds the principles of equality, diversity and inclusion at the heart of everything it does and all that it stands for. We are committed to developing a workforce that is representative of the community we serve. We welcome applications from the diverse community of Leicester, Leicester and Rutland, to help deliver healthcare services that meets the needs of our diverse communities.

Employer certification / accreditation badges