Supervisor Plus (All Areas)

Join Our Team as a Supervisor Plus!

Are you ready to take on a dynamic role at Butlin’s? The Supervisor Plus position is a fantastic opportunity for someone who thrives in a fast-paced environment and is passionate about delivering exceptional guest experiences. As the main point of contact for your team, you will play a crucial role in ensuring our operational standards are met and that our guests leave with unforgettable memories!

Your Responsibilities

As a Supervisor Plus, you will:

• Lead the Team: Be the operational driver, ensuring your team is effectively executing key tasks and objectives.
• Coach and Develop: Support your team in achieving targets, such as upselling and promotions.
• Conduct Audits: Oversee CAFF audits in accommodation and other departmental audits as needed.
• Enhance Guest Experience: Monitor guest feedback and ensure a consistent, high-quality experience.
• Communicate Effectively: Ensure key messages from management are delivered and understood by your team.
• Build Relationships: Foster strong connections across the resort and with central support teams.

Key Focus Areas

In addition to your core responsibilities, you will also focus on:

• Food Safety: Champion the highest standards of food safety and hygiene.
• Guest Engagement: Create a warm, welcoming dining experience for all guests.
• Team Development: Provide on-the-job coaching and support to enhance team performance.
• Sales Growth: Drive revenue through effective upselling and guest interactions.

What We’re Looking For

To thrive in this role, you should have:

• Leadership Skills: Proven ability to coach and motivate a team.
• Attention to Detail: Strong focus on maintaining high standards and compliance.
• Guest-Facing Experience: Comfort in handling a variety of guest queries and feedback.
• Sales Experience: A knack for generating new opportunities through promotions and initiatives.
• Communication Skills: Ability to communicate effectively at all levels.
• Adaptability: Capability to manage multiple priorities and adjust to changing demands.

Working Conditions

The Supervisor Plus role primarily covers accommodation on our intake days (Monday and Friday), with flexibility to support other departments throughout the week. Your hands-on approach will ensure that our guests receive the best experience possible, no matter where you are!

Why Join Us?

At Butlin’s, we believe in creating smiles and fostering a culture where everyone cares for each other. Here’s what you can expect:

• Growth Opportunities: We invest in your development and career progression.
• Flexible Working: Enjoy a role that adapts to your lifestyle.
• Team Spirit: Work in a supportive environment where your contributions are valued.

About Butlin’s

For over 80 years, Butlin’s has been synonymous with fun, excitement, and adventure! We pride ourselves on delivering an Altogether More Entertaining and Fun Break for our guests. If you’re ready to be part of a team that creates unforgettable experiences, then we want to hear from you!

Join us at Butlin’s, where every day is an opportunity to make a difference!