Technical Services Team Leader
Welcome to Warner Bros. Discovery!
Join us in creating the stuff dreams are made of! At Warner Bros. Discovery (WBD), we’re not just about wizards, dragons, and superheroes; we’re about the storytellers, creators, and dreamers who bring these worlds to life. Our vast portfolio of iconic content and beloved brands is supported by a diverse team of brilliant minds dedicated to crafting unforgettable experiences.
Here at WBD, you’ll find career-defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best self. We celebrate your achievements and support your journey, ensuring you can thrive in a dynamic environment.
Your New Role
We’re excited to announce an opening for a Team Leader to join our Technical Services team at the Warner Bros. Studio Tour London - The Making Of Harry Potter (WBSTL). In this pivotal role, you will oversee all show-related aspects of the Studio Tour, including lighting, sound, video, sets, props, and more.
Your Role Accountabilities
- Lead and manage the Technical Services Team to maintain the highest operational and presentation standards.
- Support the delivery, maintenance, and continuous improvement of all show systems.
- Provide senior technical support and guidance, ensuring best practices are followed.
- Collaborate with filmmakers and creative stakeholders to embed knowledge of set build and maintenance into ongoing operations.
- Represent the department in the absence of management, ensuring continuity of technical leadership.
- Promote a strong health and safety culture, ensuring compliance with relevant legislation.
- Champion show quality and guest experience by proactively resolving technical issues.
Qualifications & Experiences
- Proven track record (4+ years) in a technical maintenance role within entertainment, theatre, or attractions.
- Demonstrable expertise in show technical systems, including show control and networked lighting.
- Familiarity with electrical systems and wiring.
- Experience in operational and customer-facing environments.
- Ability to support team management and development.
- Up-to-date knowledge of statutory and legislative regulations.
- Strong understanding of Health & Safety regulations and safe working practices.
- Proficient in Microsoft Office and IT skills.
- Excellent organizational and planning skills.
- Understanding of work order/facilities management systems.
- Training in temporary electrical systems (BS7909) and IOSH qualified.
- Engineering competency across electrical, mechanical, and pneumatic systems.
- IPAF 3a/3b and forklift certification.
Working Conditions
This is a full-time position, averaging 40 hours per week. The role involves a mix of early, mid, and late shifts, including weekends and overnight shifts for maintenance works. Please note that this role is onsite, meaning all working hours will be carried out at the workplace.
How We Get Things Done
At WBD, our guiding principles are the core values that shape our operations. We encourage you to explore these values and see how they resonate with you. We look forward to discussing them during your interview!
Championing Inclusion at WBD
Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives and experiences. We are an equal opportunity employer and consider qualified candidates based on merit, regardless of background.
If you require adjustments or accommodations during the application process, please visit our accessibility page for instructions on submitting your request.
Join us and be part of a team that creates magic every day!
