Posted 20 June, 2026
Operational Risk Manager | S3 | Risk and Compliance (Operational Risk and Resilience Oversight) | Milton Keynes | Internal Mobility
Santander
Milton Keynes, Buckinghamshire MK1, United Kingdom
Full Time
Reference: 720079475
Operational Risk Manager | S3 | Risk and Compliance (Operational Risk and Resilience Oversight) | Milton Keynes | Internal Mobility
Country: United Kingdom
IT STARTS HERE
Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible.
This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference.
Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation.
THE DIFFERENCE YOU MAKE
Santander UK is looking for an Operational Risk Manager based out of Milton Keynes.
Our Risk and Compliance (Operational Risk and Resilience Oversight) Team is planning for our future directions and needs, as our activities surrounding Project Sparrow increase. We are looking for a well-rounded risk professional, with experience across technology, cyber, data and resilience.
We're shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:
WHAT YOU'LL BRING
Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We're enabling teams to go beyond by valuing who they are and empowering what they bring.
The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Professional Experience:
Education:
Languages:
Soft Skills:
WE VALUE YOUR IMPACT
At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return.
Here, recognition goes beyond pay. It's about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive - personally and professionally.
Ready to be recognised? It starts with you.
LOCAL COMPLIANCE
At Santander, we're proud to be an inclusive organisation that provides equal opportunities for everyone - regardless of age, gender, disability, civil status, race, religion or sexual orientation.
We're committed to creating a recruitment experience that's accessible, fair and welcoming for all candidates.
We want our people to thrive - at work and at home - while delivering the best outcomes for our customers and supporting each other to grow.
To make this possible, our roles are site-based with a hybrid working pattern, where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles).
When applying, please consider the travel distance, time and cost to your chosen office location.
WHAT TO DO NEXT
If this sounds like a role you are interested in, then please apply.
For further Guidance please visit Internal Mobility - Candidate Guidance.
If you want to know more about the opportunity:
Please contact James Papadopulos - [email protected]
#LI-DNI
Country: United Kingdom
IT STARTS HERE
Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible.
This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference.
Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation.
THE DIFFERENCE YOU MAKE
Santander UK is looking for an Operational Risk Manager based out of Milton Keynes.
Our Risk and Compliance (Operational Risk and Resilience Oversight) Team is planning for our future directions and needs, as our activities surrounding Project Sparrow increase. We are looking for a well-rounded risk professional, with experience across technology, cyber, data and resilience.
We're shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:
- To deliver change oversight (2LoD), advisory and guidance on transormation programmes where technology, cyber and data are at the core.
- To support as needed the digital/technology transformation of the bank from a technical risk management perspective.
- To develop effective and collaborative relationship with all 1LoD and Group key stakeholders, including for TSB activities.
- To maintain oversight of IT, Data and Cyber Risk Management across Santander UK.
- Support the Head of Operational Risk and Resilience Oversight to bring together a holistic picture of the technology risk across Santander UK and to enhance the risk management framework and tools to better capture and report on technology risk
- To maintain up-to-date in-depth industry and technical expertise in the areas of focus - cyber, Resilience, data, technology, Transformation risks and Enterprise Risk Frameworks.
WHAT YOU'LL BRING
Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We're enabling teams to go beyond by valuing who they are and empowering what they bring.
The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Professional Experience:
- Experience in operating in a formalised Risk and Compliance function (Required)
- Oversight of large-scale transformation initiatives, involving operational resilience and technology risks (Required)
- Broader risk frameworks experience (e.g. policies, standards, metrics, KRIs, reporting, regulatory submissions and 2LoD opinions) (Required)
Education:
- Degree in related areas (e.g. technology, computing, business management) (Preferred)
- Risk and technology-related industry qualifications and accreditations (e.g. CISSP, CISM, CISA, CRISK Preferred)
Languages:
- English (Required)
- Spanish (Preferred)
Soft Skills:
- Ability to be pragmatic in forming clear and concise risk-related materials (Preferred)
- Ability to understand and articulate the 'so-what' and organisational impact of non-financial risks (Preferred)
WE VALUE YOUR IMPACT
At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return.
Here, recognition goes beyond pay. It's about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive - personally and professionally.
- Competitive rewards that reflect the real impact you make and the value you bring.
- Wellbeing that goes beyond work - we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.
- Support for every life stage - from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.
- Time to give back through volunteering opportunities that let you make a difference in the communities we serve.
- Global growth opportunities to shape your career, learn new skills and explore what's possible across our international network.
Ready to be recognised? It starts with you.
LOCAL COMPLIANCE
At Santander, we're proud to be an inclusive organisation that provides equal opportunities for everyone - regardless of age, gender, disability, civil status, race, religion or sexual orientation.
We're committed to creating a recruitment experience that's accessible, fair and welcoming for all candidates.
We want our people to thrive - at work and at home - while delivering the best outcomes for our customers and supporting each other to grow.
To make this possible, our roles are site-based with a hybrid working pattern, where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles).
When applying, please consider the travel distance, time and cost to your chosen office location.
WHAT TO DO NEXT
If this sounds like a role you are interested in, then please apply.
For further Guidance please visit Internal Mobility - Candidate Guidance.
If you want to know more about the opportunity:
Please contact James Papadopulos - [email protected]
#LI-DNI
