Administration Assistant

Job summary

An opportunity has arisen to recruit a permanent full time Administration Assistant. The role will be based at Thurrock Hospital, but the successful candidate will cover all of our reception areas as and when required. Our receptions are based within Thurrock, Basildon, Brentwood and Billericay. A weekly rota is compiled which will inform you where you are based each day, but this can be subject to change at very short notice as and when cover required. The role is Monday to Friday 9 am - 5 pm.

We are looking for someone with the ability and confidence to use their own initiative and prioritise tasks. The post holder must possess excellent communication skills and relevant administrative experience,must be flexible and have attention to detail. You will also need to be computer literate with experience of Microsoft Word, Excel and Outlook. You will be given full training on the various systems that we use.

We are looking for someone with a positive and compassionate approach to supporting patient care. The role will also include telephone calls and face to face contact with our patients and due to the nature of the services we provide administrative support for, these can sometimes be distressing.

We will offer you support, supervision, training and the opportunity for personal development.

Main duties of the job

The role will involve providing support to our clinical colleagues with administrative tasks by providing front line support, face to face and over the telephone. This role will involve travelling to the various sites we manage to provide admin support to our services and receptions.

You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS. Successful candidates will be expected to work in the organisation providing services in a professional, efficient, friendly and polite manner.

About us

Valuing you. Recognising your dedication. At EPUT, we look after you.

• Receive supervision and support to help you fulfil your potential.
• Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
• If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
• We run recognition awards to recognise staff's hard work and dedication.

• 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
• Excellent pension of up to14.5% of your pensionable pay.
• Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
• Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.

• Flexible working: available from day one for most roles.
• Job share: Applications for job shares are welcomed.

• To work as a member of the Directorates Administration Service ensuring that a high quality and efficient service is provided at all times, which may include giving support and providing cover in other areas as requested.

• To work as a member of the Directorates Administration Service ensuring that a high quality and efficient service is provided at all times, which may include giving support and providing cover in other areas as requested.

• Good standard of general education

• Literate in IT and Microsoft word packages

• Knowledge of Trust systems, such as Mobius, QFlow, SystmOne

• General administration experience

• Proven experience of working in an NHS admin role

• Ability to travel across Trust sites

• Good standard of general education

• Literate in IT and Microsoft word packages

• Knowledge of Trust systems, such as Mobius, QFlow, SystmOne

• General administration experience

• Proven experience of working in an NHS admin role

• Ability to travel across Trust sites