Costa Supervisor Plus
Join Our Team as a Supervisor Plus at Butlin's!
If you have a passion for coffee and people, then we want to hear from you! The Supervisor Plus role is a brand-new opportunity at Butlin's, designed for someone who thrives in a dynamic environment and is eager to make a difference.
Your Role
As the Supervisor Plus, you will be the main point of contact for your team, ensuring that operational standards are met and compliance is high. You’ll be the hands-on driver of success, reporting directly to the Manager.
Key Responsibilities
- Ensure daily operational plans are fulfilled by guiding your team to meet objectives.
- Primarily cover accommodation on intake days (Monday and Friday) while flexibly supporting other departments throughout the week.
- Coach and develop your team to deliver exceptional guest experiences and drive key targets, such as add-on sales and promotions.
- Conduct audits and ensure compliance with standards across various departments.
- Monitor guest feedback and take action to enhance the guest experience.
- Foster strong relationships across the resort and with central support teams.
What You’ll Bring
- Leadership Skills: Ability to coach and support your team in achieving objectives.
- Attention to Detail: Strong focus on audits and compliance.
- Guest-Facing Experience: Proven ability to handle queries and complaints effectively.
- Sales Acumen: Experience in driving sales and promotions.
- Communication Skills: Excellent ability to communicate at all levels.
- Adaptability: Ability to manage multiple priorities in a fast-paced environment.
Working Conditions
This role requires flexibility, particularly on Mondays and Fridays, with the possibility of additional support on other days based on operational needs. You will be at the heart of our operations, ensuring that our guests receive an amazing experience every time they visit.
Why Butlin's?
At Butlin's, we believe that fun is in our DNA! With nearly 90 years of delighting guests, we pride ourselves on our vibrant culture. As The Home of Entertainment, we strive to create smiles and foster a supportive environment where everyone can thrive.
Benefits & Growth Opportunities
- Competitive salary and benefits package.
- Opportunities for personal and professional growth.
- A supportive team environment that values your contributions.
- Be part of a legacy that has been creating unforgettable experiences for generations.
If you’re ready to take on a role where you can truly make an impact and be part of a team that cares, we can’t wait to meet you!
