Supervisor Plus

Join Our Team as a Supervisor Plus at Butlin's!

Are you ready to take on an exciting new challenge? The Supervisor Plus role at Butlin's is your chance to shine! As the main point of contact for your team, you’ll play a crucial role in ensuring our operational standards are top-notch and that our guests have an unforgettable experience.

Your Mission

Reporting to the Manager, you will be the hands-on operational driver of success. Your responsibilities will include:

• Ensuring daily operational plans are fulfilled and that tasks are executed efficiently.
• Coaching and supporting your team to meet key targets, including add-on sales and promotions.
• Monitoring compliance and maintaining high standards across the department.
• Capturing guest feedback and taking action to enhance their experience.
• Building strong relationships across the resort and with central support teams.

Key Responsibilities

As a Supervisor Plus, you will:

• Be the operational leader, ensuring your team is effective in all key tasks.
• Conduct audits and drive compliance in accommodation and other departments.
• Champion food safety and hygiene standards in our Buffets, Bars, and Restaurants.
• Deliver a warm, welcoming dining experience for our guests.
• Coach and develop your team to foster a positive and motivated work environment.

What We’re Looking For

To thrive in this role, you should have:

• Excellent leadership skills with a knack for coaching and supporting your team.
• A strong attention to detail, especially in audit and compliance activities.
• Experience in guest-facing roles, adept at handling queries and complaints.
• A proven track record in driving sales and promotions.
• Strong communication skills and the ability to manage multiple priorities.

Working Conditions

The Supervisor Plus will primarily cover accommodation on intake days (Monday and Friday) but will work flexibly across departments throughout the week. This role may require additional support outside of these days based on operational needs.

Why Join Us?

At Butlin's, we believe in creating smiles and having fun! Here’s what you can expect:

• A vibrant and supportive team culture where everyone is valued.
• Opportunities for personal and professional growth.
• A chance to be part of a legacy that has delighted guests for nearly 90 years.
• Competitive benefits and flexibility to suit your lifestyle.

About Butlin's

Did you know that Billy Butlin was the first person to introduce dodgems to the UK? Fun is in our DNA! As The Home of Entertainment, we strive to provide our guests with an 'Altogether More Entertaining and Fun Break'. If you’re ready to get stuck in and care for your team while creating smiles, we want you on our team!

Are you excited to make a difference? Apply now and be part of something special at Butlin's!