Restaurant General Manager

Restaurant General Manager
Welcome to KFC — Home of the Real Ones!

At KFC, we’re proud to serve the world’s best chicken, a tradition that started back in 1939 when our Colonel had a brilliant idea for finger-lickin’ good chicken. Today, we’re a beloved part of over 1000 communities across the UK and Ireland, bringing the grit, pride, and iconic reputation that began in Kentucky.

We’re looking for individuals who are original, individual, and fresh. Here, you can be yourself and make something of yourself. We work hard and share laughs every day, building a community as we serve our original recipe chicken to those around us.

In our environment, ambition flourishes, careers develop, and potential knows no bounds. Our doors are open, and they can lead you anywhere. If you join our team, we ask just one thing: be you. Because that’s what makes us, us.

About the Role

As a Restaurant General Manager, you’ll lead from the front, taking full ownership of the restaurant. Your mission? Smash performance goals while building a team that doesn’t just meet standards but exceeds them. You’ll own the numbers, the vibe, and the experience, ensuring everything runs smoothly while creating a thriving space for both guests and team members.

What Will You Spend Your Time Doing?

• Lead Like You Mean It: Take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
• Build a Team Worth Following: Train, coach, and motivate your people to not just meet the standard — but raise it.
• Smash the Targets: Own your KPIs and push the team to deliver every shift, every day.
• Keep It Tight: Stay on top of the admin — rosters, stock, reporting — ensuring everything runs smoothly behind the scenes.
• Make the Guest Experience Unforgettable: Turn first-timers into regulars by creating moments that resonate.

What We’d Love From You:

• You Lead from the Front: You’ve managed teams before and know how to bring out the best in people.
• You Get People: You build strong teams, handle tough conversations, and create a culture where everyone feels valued.
• You Run a Tight Ship: You know how to keep operations efficient, clean, and compliant — even in chaos.

Keeping It Real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to contribute, and we encourage you to share your perspective.

At KFC, everyone’s welcome — regardless of your background or the future you’re creating. We’ll look out for you because you’re one of us, not just because you work for us. We’ll invest in your potential, as we always have, and give you the freedom to be yourself, wherever (and whoever) you happen to be.

What’s In It for You:
We offer benefits that make your life a little easier because we understand the juggle is real.

• Quarterly BONUS that rewards your hustle
• Life assurance – we’ve got you covered
• Free chicken & chips every shift
• 25% staff discount
• Gym discounts to keep you moving
• 200+ high street perks & cashback
• Wellbeing support that actually helps

KFC for Everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring your true self to work. We’re here to support you in being yourself, whether you’re already part of our team or looking to join us.

Our promise is simple: every person who applies for a role at KFC, regardless of age, background, ethnicity, gender, ability, religion, or sexual orientation, will have an equal opportunity to work here. We don’t just welcome diversity; we actively encourage applications from underrepresented groups in all industries.

If you need additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’re here to help you be the real you.

Ready?
We hope so! If you’re excited to be part of our community, now’s the time to apply. Worried you don’t tick all the boxes? Don’t be — we’d still love to hear from you!

#UnitedByTheBucket