Venue Technician
Welcome to Warner Bros. Discovery!
At Warner Bros. Discovery, we believe in creating the stuff dreams are made of. Our world is filled with wizards, dragons, superheroes, and the wonders of Planet Earth. But behind this magic are the storytellers, creators, and dreamers who bring our characters to life and craft the experiences you love.
Join us and discover a place where your career can flourish! We offer career-defining opportunities, thoughtfully curated benefits, and the tools you need to explore and grow into your best self. Here, you are supported, celebrated, and empowered to thrive.
Your New Role
We are thrilled to announce an exciting opportunity within our dynamic Technical Services team at the Warner Bros. Studio Tour - The Making Of Harry Potter (WBSTL). This role is perfect for someone passionate about show systems, lighting, and sound.
This is a twelve-month fixed-term contract position with frontline Duty Technician responsibilities, responding to the day-to-day technical needs of our attraction while delivering exceptional customer service to our visitors.
Your Role Accountabilities
- Setup, operate, maintain, troubleshoot, and control all aspects of industry-leading show technology, including lighting, sound, video, and integrated systems to ensure a consistent visitor experience.
- Ensure all technical and exhibition-related maintenance requirements are met within agreed schedules and standards.
- Assist with the delivery of live events as needed.
- Prioritize public and staff safety at all times.
- Monitor and protect assets and equipment to maintain quality and reliability.
- Comply with internal health and safety regulations and working practices.
- Maintain effective communication across departments, including Visitor Experience, Studio Facilities, and Corporate Archive.
- Collaborate as part of a technical project team for themed feature development, installation, and maintenance projects.
- Contribute to the day-to-day operations of WBSTL and be part of the Visitor Services team, covering weekends, evenings, and school holidays on a shift pattern.
Qualifications & Experience
- Proven track record in a similar maintenance position, preferably in the entertainment or visitor attraction industry.
- Knowledge of live event production and relevant audio-visual skills.
- Experience with installed audio-visual show systems, including fault finding and troubleshooting.
- Basic carpentry and maintenance skills, along with a good understanding of workshop environments.
- Experience in an operational and customer-facing environment with significant public interaction.
- Proven IT skills, including a sound knowledge of Microsoft Office and associated packages.
- Basic knowledge of IT switch networks and IP-based control systems.
Working Pattern
This is a full-time position, averaging 40 hours per week. The role operates on a flexible rota, including a mix of early, mid, and late shifts, with times ranging from 6:30 AM to 10:45 PM. You will be required to work every other weekend as part of your regular schedule.
Onsite Working
This role is advertised as Onsite, meaning all working hours and days will be carried out at the workplace. Please note that WBD reserves the right to change this working agreement as necessary for business needs, with reasonable notice.
How We Get Things Done
At WBD, our guiding principles are the core values that shape how we operate. We encourage you to explore these values and see how they resonate with you. We look forward to discussing them during your interview!
Championing Inclusion at WBD
Warner Bros. Discovery is committed to building a workforce that reflects a wide array of perspectives, backgrounds, and experiences. As an equal opportunity employer, we consider qualified candidates based on merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion, marital status, pregnancy, parenthood, disability, or any other protected category.
If you are a qualified candidate with a disability and require adjustments during the application or recruitment process, please visit our accessibility page for instructions on submitting your request.
