Show Technician - Technical Services

Welcome to Warner Bros. Discovery!

The stuff dreams are made of. When we say this, we’re not just talking about wizards, dragons, and superheroes. We’re referring to the incredible storytellers, creators, and dreamers behind our vast portfolio of iconic content and beloved brands.

At WBD, we offer career-defining opportunities, thoughtfully curated benefits, and the tools to help you explore and grow into your best self. Here, you are supported, celebrated, and empowered to thrive.

Your New Role

We’re excited to announce an opening in our dynamic Technical Services team at the Warner Bros. Studio Tour - The Making Of Harry Potter (WBSTL). This is a fantastic opportunity for someone passionate about show systems, lighting, and sound!

This position is a twelve-month fixed-term contract with frontline Duty Technician responsibilities, responding to the day-to-day technical needs of the attraction while providing exceptional customer service to our visitors and internal teams.

Your Role Accountabilities

• Setup, operate, maintain, and troubleshoot all aspects of industry-leading show technology, including lighting, sound, video, and integrated systems to ensure a consistent visitor experience.
• Deliver all WBSTL technical and exhibition-related maintenance within agreed schedules and standards.
• Assist with the delivery of live events as needed.
• Ensure public and staff safety at all times.
• Monitor and protect assets and equipment to maintain quality and reliability.
• Comply with internal health and safety regulations and working practices.
• Maintain good communication across departments, including Visitor Experience and Studio Facilities.
• Work as part of a technical project team for themed feature development and maintenance projects.
• Contribute to the day-to-day running of WBSTL, covering weekends, evenings, and school holidays on a shift pattern.

Qualifications & Experiences

• Proven track record in a similar maintenance position, preferably in the entertainment or visitor attraction industry.
• Knowledge of live event production and relevant audio-visual skills.
• Experience with installed audio-visual show systems, including fault finding and troubleshooting.
• Basic carpentry and maintenance skills, with a good working knowledge of workshop environments.
• Experience in an operational and customer-facing environment with significant public interaction.
• Proven IT skills, including a sound knowledge of Microsoft Office.
• Basic knowledge of IT switch networks and IP-based control systems.

Working Pattern

This is a full-time position, averaging 40 hours per week. The role operates on a flexible rota, including a mix of early, mid, and late shifts, ranging from 6:30 AM to 10:45 PM. You will be required to work every other weekend as part of your regular schedule.

How We Get Things Done

At WBD, our guiding principles are the core values that shape how we operate. We encourage you to explore these values and how they resonate with you during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives and experiences. As an equal opportunity employer, we consider qualified candidates based on merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion, marital status, pregnancy, parenthood, disability, or any other category protected by law.

If you’re a qualified candidate with a disability and require adjustments during the application or recruitment process, please visit our accessibility page for instructions on submitting your request.