Venue Technician

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are

At Warner Bros. Discovery, we’re not just about wizards, dragons, and superheroes. We’re a vibrant community of storytellers, creators, and dreamers who bring iconic content and beloved brands to life. From brilliant creatives to technology trailblazers, we offer career-defining opportunities, thoughtfully curated benefits, and the tools to help you grow into your best self. Here, you are supported, celebrated, and empowered to thrive.

Your New Role

We’re thrilled to announce an exciting opportunity within our dynamic Technical Services team at the Warner Bros. Studio Tour - The Making Of Harry Potter (WBSTL). As a key member of our team, you’ll take on frontline Duty Technician responsibilities, addressing the day-to-day technical needs of our attraction while delivering exceptional customer service to our visitors and internal teams.

This is a twelve-month fixed-term contract position.

Your Role Accountabilities

• Setup, operate, maintain, troubleshoot, and control all aspects of industry-leading show technology, including lighting, sound, video, and integrated systems to ensure a consistent visitor experience.

• Deliver all technical and exhibition-related maintenance requirements within agreed schedules and standards.

• Assist with the delivery of live events as needed.

• Ensure public and staff safety at all times.

• Monitor the protection of assets and equipment to maintain quality and reliability.

• Comply with internal health and safety regulations and working practices.

• Maintain effective communication across departments, including Visitor Experience, Studio Facilities, and Corporate Archive.

• Collaborate as part of a technical project team for themed feature development, installation, and maintenance projects.

• Contribute to the day-to-day operations of WBSTL, covering weekends, evenings, and school holidays on a shift pattern.

Qualifications & Experience

• Proven track record in a similar maintenance position, preferably in the entertainment or visitor attraction industry.

• Knowledge of live event production and relevant audio-visual skills.

• Experience with installed audio-visual show systems, including fault finding and troubleshooting.

• Basic carpentry and maintenance skills, along with a good working knowledge of workshop environments.

• Experience in an operational and customer-facing environment with significant public interaction.

• Proven IT skills with a solid understanding of Microsoft Office and related software.

• Basic knowledge of IT switch networks and IP-based control systems.

Working Pattern

This is a full-time position, averaging 40 hours per week. The role operates on a flexible rota, including a mix of early, mid, and late shifts, with times ranging from 6:30 AM to 10:45 PM. You will be required to work every other weekend as part of your regular schedule.

Onsite Working

This role is advertised as onsite, meaning all working hours and days will be carried out at the workplace. Please note that WBD reserves the right to adjust this working agreement as necessary for business needs, with reasonable notice.

How We Get Things Done

At WBD, our guiding principles are the core values that shape our operations and culture. We encourage you to explore these values and how they manifest in our daily work. We look forward to discussing them with you during your interview!

Championing Inclusion at WBD

Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives and experiences. As an equal opportunity employer, we consider qualified candidates based on merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion, marital status, pregnancy, parenthood, disability, or any other protected category.

If you’re a qualified candidate with a disability and require adjustments during the application process, please refer to our accessibility page for guidance on submitting your request.