Supervisor Plus (All Areas)

Join Our Team as a Supervisor Plus at Butlin's!

Are you ready to take on an exciting new role that puts you at the heart of our operations? The Supervisor Plus position at Butlin's is a fantastic opportunity for someone who thrives in a dynamic environment and is passionate about delivering exceptional guest experiences. As the main point of contact for your team, you will play a crucial role in ensuring our high standards are met and maintained.

Your Role and Responsibilities

As a Supervisor Plus, you will:

• Lead the Team: Be the operational driver, ensuring your team is effectively executing daily tasks and objectives.
• Coach and Develop: Support your team in achieving key targets, such as upselling and promotions.
• Ensure Compliance: Conduct audits and maintain high standards in accommodation and other departments.
• Enhance Guest Experience: Monitor guest feedback and take action to ensure satisfaction.
• Communicate Effectively: Foster strong relationships across the resort and ensure clear communication from management to your team.

Key Focus Areas

In addition to your core responsibilities, you will also support various areas, including:

• Food Safety: Champion hygiene standards and ensure compliance with food safety procedures.
• Guest Experience: Create a warm, welcoming atmosphere in dining venues and activities.
• Sales Performance: Drive revenue through effective coaching on upselling and guest interactions.
• Health & Safety: Ensure all operations comply with safety regulations and standards.

What We’re Looking For

To thrive in this role, you should have:

• Leadership Skills: Proven ability to coach and support your team in achieving objectives.
• Attention to Detail: Strong focus on maintaining high standards and compliance.
• Guest-Facing Experience: Comfort in handling a variety of guest queries and complaints.
• Sales Experience: A knack for generating new opportunities through promotions and initiatives.
• Communication Skills: Ability to effectively communicate at all levels.

Working Conditions

This role primarily covers accommodation on Mondays and Fridays, with flexibility to support other departments throughout the week. Your adaptability will be key in managing fluctuating guest demands while ensuring operational excellence.

Why Butlin's?

At Butlin's, we believe in creating smiles and delivering unforgettable experiences. With nearly 90 years of history, our culture is built on fun, teamwork, and a commitment to excellence. If you’re looking for a role where you can truly make a difference and be part of a supportive team, we want to hear from you!

Benefits and Growth Opportunities

Joining Butlin's means you’ll enjoy:

• Competitive Salary: We value your hard work and dedication.
• Flexible Working Hours: We understand the importance of work-life balance.
• Career Development: Opportunities for growth and advancement within the company.
• Team Culture: A supportive environment where everyone is encouraged to thrive.

If you're ready to embark on an exciting journey with us, apply now and become a part of the Butlin's family!