Restaurant General Manager

Restaurant General Manager

Welcome to KFC, home of the real ones! We’ve been serving the world’s best chicken since 1939, when our Colonel had a brilliant idea for finger-lickin’ good chicken. Today, we proudly serve over 1000 communities across the UK and Ireland, bringing the grit, pride, and iconic reputation that started in Kentucky.

We’re all about being original, individual, and fresh. Here, we come to work as ourselves, building a community while serving our original recipe chicken. In our environment, ambition grows, careers build, and potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing: be you. Because that’s what makes us, us!

About the Role

As a Restaurant General Manager, you’ll lead from the front, taking full ownership of the restaurant. Your mission? Smash performance goals while building a team that doesn’t just meet standards but exceeds them. Own the numbers, the vibe, and the experience, ensuring everything runs smoothly while creating a thriving space for both guests and the team.

What Will You Spend Your Time Doing?

• Lead Like You Mean It: Take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
• Build a Team Worth Following: Train, coach, and motivate your people to not just meet the standard — but raise it.
• Smash the Targets: Own your KPIs and push the team to deliver every shift, every day.
• Keep It Tight: Stay on top of the admin — rosters, stock, reporting — so everything runs smoothly behind the scenes.
• Make the Guest Experience Unforgettable: Turn first-timers into regulars by creating moments that hit different.

What We’d Love From You:

• You Lead From the Front: You’ve managed teams before and know how to bring out the best in people.
• You Get People: You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
• You Run a Tight Ship: You know how to keep operations efficient, clean, and compliant — even in chaos.

Keeping It Real

At KFC, we don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we encourage you to bring your perspective.

Everyone’s welcome here — whatever your background and whatever future you’re creating. We’ll look out for you because you’re one of us, not just because you work for us. We’ll invest in your potential, because that’s what we’ve always done. Most importantly, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s In It for You:

We offer benefits that make your life a little easier because we know the juggle is real:

• Quarterly BONUS that rewards the hustle
• Life assurance – we’ve got you covered
• Free chicken & chips every shift
• 25% staff discount
• Gym discounts to keep you moving
• 200+ high street perks & cashback
• Wellbeing support that actually helps

KFC for Everyone:

Whoever you are and wherever you’re from, KFC is a place where you can bring the real you to work. We’re here to support you in being yourself, whether you work with us or are trying to.

Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion, or sexual orientation, will have an equal opportunity to work here. We don’t just welcome; we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you.

Ready?

We hope so! If you’re ready to be part of our community, now’s the time to apply. Worried you aren’t ticking all the boxes? Don’t — we’d still love to hear from you.

#UnitedByTheBucket