Manager, Technical Services
Welcome to Warner Bros. Discovery!
The stuff dreams are made of.
Who We Are
At Warner Bros. Discovery, we’re not just about wizards, dragons, and superheroes. We’re a vibrant community of storytellers, creators, and dreamers who bring iconic content and beloved brands to life. Here, you’ll find:
- Career-defining opportunities that inspire growth.
- Thoughtfully curated benefits designed to support you.
- A culture where you are celebrated and can truly thrive.
Our studios are among the best in the world, engaging audiences and transporting them to new realms. The magic happens in our Studio Operations group, which encompasses everything from soundstage rentals to culinary experiences. Join us in creating unforgettable moments!
Your New Role
We’re thrilled to announce an exciting opportunity as the Technical Services Manager at the Warner Bros. Studio Tour London - The Making Of Harry Potter (WBSTL).
In this pivotal role, you’ll lead our Technical Services team, ensuring that all show-related aspects—like lighting, sound, video, and props—are maintained to the highest standards. You’ll collaborate with original filmmakers and top-notch suppliers to deliver a world-class visitor experience.
Your Role Accountabilities
- Lead and develop the Technical Services team, fostering high performance and compliance.
- Drive technical excellence by maintaining show systems and delivering preventative maintenance.
- Champion health & safety and continuously improve processes for an enhanced visitor experience.
- Oversee resource planning to ensure operational efficiency.
- Collaborate cross-functionally for effective planning and delivery of technical installations.
- Act as Duty Manager to manage daily operations and technical delivery.
- Manage departmental budget and supplier relationships to ensure cost control.
Qualifications and Experience
- Proven management experience in a Technical Services team within the tourism or leisure industry.
- Technical expertise in AV installations, electronics, and networked show control systems.
- Strong project and supplier management skills with excellent communication abilities.
- Experience leading multi-skilled technical teams in a fast-paced environment.
- Solid knowledge of facilities management and effective problem-solving skills.
- Relevant qualifications (IPAF, PASMA, IOSH, NBOSH) are advantageous.
Working Conditions
This is a full-time role (40 hours a week) with a shift pattern that includes:
- Regular weekend and evening work.
- A high level of flexibility to meet business needs.
As an ambassador for our brand, you’ll support the Head of Show Experience and represent the team in various meetings.
How We Get Things Done
At WBD, our guiding principles shape our culture and operations. We encourage you to explore these values and see how they resonate with you during the interview process.
Championing Inclusion at WBD
We embrace diversity and are committed to building a workforce that reflects a wide array of perspectives. As an equal opportunity employer, we consider qualified candidates based on merit, regardless of background.
If you require adjustments during the application process, we are here to support you.
Join us at Warner Bros. Discovery, where your dreams can become reality!
