Manager, Technical Services

Welcome to Warner Bros. Discovery!

At Warner Bros. Discovery, we believe in creating “the stuff dreams are made of.” This isn’t just about wizards, dragons, and superheroes; it’s about the incredible storytellers and creators who bring these worlds to life. Here, you’ll find a community of dreamers and innovators, all dedicated to crafting unforgettable experiences.

Who We Are

Our studios are among the best in the world, known for their exceptional motion picture and television production capabilities. The magic happens in our Studio Operations group, which encompasses:

• Soundstage and backlot set rentals
• Event management
• Design and culinary services
• Construction and landscaping

Whether it’s hosting a captivating studio tour or creating optimal workspaces, our teams lay the groundwork for memorable experiences.

Your New Role

We’re thrilled to announce an exciting opportunity as the Technical Services Manager at the Warner Bros. Studio Tour London - The Making Of Harry Potter (WBSTL). In this pivotal role, you will lead our Technical Services team, ensuring that all show-related aspects—like lighting, sound, video, sets, and props—are maintained to the highest standards.

Your Role Accountabilities

As the Technical Services Manager, you will:

• Manage, train, and develop a high-performing Technical Services team.
• Drive technical excellence by maintaining show systems and delivering preventative maintenance.
• Champion health & safety and continuously improve processes and visitor experiences.
• Oversee resource planning and ensure operational efficiency.
• Lead cross-functional collaboration for effective project delivery.
• Act as Duty Manager and Duty Technician to manage daily operations.
• Manage departmental budgets and supplier relationships to ensure cost control.

Qualifications and Experience

We’re looking for someone with:

• Previous management experience in a Technical Services team, ideally within tourism or live events.
• Technical expertise in AV installations, electronics, and networked show control systems.
• Strong project and supplier management skills with excellent communication abilities.
• Proven leadership in fast-paced operational environments.
• Knowledge of facilities management and effective problem-solving skills.
• Relevant qualifications (IPAF, PASMA, IOSH, NBOSH) are advantageous.

Working Conditions

This is a full-time role (40 hours a week) with a shift pattern that includes:

• Regular weekend and evening work.
• A high level of flexibility to meet business needs.

As an ambassador for our brand, you will support the Head of Show Experience and represent the team in meetings.

How We Get Things Done

At WBD, our guiding principles shape how we operate. We encourage you to explore these values and see how they resonate with you. We look forward to discussing them during your interview!

Championing Inclusion at WBD

Warner Bros. Discovery is committed to building a diverse workforce that reflects a variety of perspectives and experiences. We are an equal opportunity employer and welcome qualified candidates from all backgrounds.

If you require adjustments during the application process due to a disability, we are here to help. Please let us know how we can assist you.

Join us at Warner Bros. Discovery, where your career can thrive and your dreams can take flight!