Technical Services Team Leader
Welcome to Warner Bros. Discovery!
At Warner Bros. Discovery, we believe in creating "the stuff dreams are made of." This isn't just about wizards, dragons, and superheroes; it's about the incredible storytellers, creators, and dreamers who bring our iconic content to life. Here, you’ll find a community that supports, celebrates, and empowers you to thrive.
Who We Are
Our studios are among the world's leading motion picture and television production facilities. The magic happens in our Studio Operations group, which encompasses:
- Soundstage and backlot set rentals
- Events and design
- Culinary and construction
- Landscaping and more
Whether it’s hosting unforgettable studio tours or creating optimal workspaces, our teams lay the foundation for memorable experiences.
Your New Role
We’re thrilled to announce an exciting opportunity for a Team Leader to join our Technical Services team at the Warner Bros. Studio Tour London - The Making Of Harry Potter (WBSTL).
In this role, you will oversee all show-related aspects of the Studio Tour, including lighting, sound, video, sets, props, and more. Collaborating closely with original filmmakers and select suppliers, you will ensure that our Studio Tour operates at the highest standards, delivering a safe and exceptional visitor experience.
Your Role Accountabilities
- Lead and manage the Technical Services Team, ensuring all show-related systems are maintained to the highest operational and presentation standards.
- Support the delivery, maintenance, and continuous improvement of all show systems.
- Provide senior technical support and guidance, ensuring best practices are followed in the maintenance and operation of Tour assets.
- Collaborate with filmmakers and creative stakeholders to embed knowledge of set build and maintenance into ongoing operations.
- Deputize for the management team as needed, ensuring continuity of technical leadership.
- Promote a strong health and safety culture, ensuring compliance with risk assessments and safe systems of work.
- Champion show quality and guest experience by proactively identifying and resolving technical issues.
Qualifications & Experiences
- 4+ years in a similar technical maintenance role within entertainment, theatre, attractions, or live experiences.
- Demonstrable expertise in show technical systems, including show control and networked lighting systems.
- Familiarity with electrical systems and wiring.
- Experience in operational and customer-facing environments with significant public interaction.
- Experience in team management and development is a plus.
- Up-to-date knowledge of relevant statutory and legislative regulations.
- Strong understanding of Health & Safety regulations and safe working practices.
- Proficient in Microsoft Office and work order/facilities management systems.
- Training in temporary electrical systems (BS7909) and IOSH qualified.
- Engineering competency across electrical, mechanical, and pneumatic systems.
- IPAF 3a/3b and forklift certification.
Working Pattern
This is a full-time position, averaging 40 hours per week. The role includes a mix of early, mid, and late shifts, including weekends and overnight shifts for maintenance work.
Onsite Working: This role is onsite, meaning all working hours will be carried out at the workplace. Changes to this agreement may occur based on business needs with reasonable notice.
How We Get Things Done
At WBD, our guiding principles are the core values that shape our operations. We encourage you to explore these values and how they resonate with you during the interview process.
Championing Inclusion at WBD
Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives and experiences. We are an equal opportunity employer, considering qualified candidates based on merit, regardless of background.
If you require adjustments or accommodations during the application process, please let us know how we can assist you.
