Field Service Engineer

Join Our Team as a Services Engineer!

Are you ready to make a difference in the world of technology? Sysco is on the lookout for a passionate Services Engineer to join our dynamic Technology team in Pierrelatte, France. In this role, you'll play a crucial part in supporting our End User Compute and Modern Workspaces initiatives.

Your Mission

Your primary mission will be to provide top-notch support for Sysco France's IT technology services across various sites in your designated region. You'll be the go-to expert for ensuring our technology runs smoothly and efficiently!

Key Responsibilities

As a Services Engineer, you will:

• Deliver exceptional technical support to Sysco's operating sites in your region.
• Ensure compliance with IT standards while maintaining a high level of customer satisfaction.
• Manage the inventory of IT assets accurately.
• Diagnose incidents and assess their criticality to implement effective action plans.
• Contribute to our knowledge base by documenting incidents and solutions.
• Perform on-site preventive maintenance to keep our systems running smoothly.
• Engage in daily Agile meetings (Kanban) to manage backlogs and track ongoing projects.
• Deploy and coordinate technological advancements aligned with the Group’s goals.
• Plan your daily tasks based on priorities to maximize efficiency.

About You

To thrive in this role, you should be:

• Service-minded: Always ready to assist and support your colleagues.
• Collaborative: Enjoy working with cross-functional teams to achieve common goals.
• Analytical: Able to assess situations and devise effective solutions.
• Proactive: Take ownership of your tasks and responsibilities.
• Organized: Capable of planning, structuring, and prioritizing your workload.
• Flexible: Adaptable and pragmatic in your approach to problem-solving.

You should also possess:

• Technical expertise in hardware and troubleshooting IT infrastructure.
• Experience with ServiceNow, Windows, Office 365, and remote assistance tools.
• A valid driving license.

Why Join Us?

At Sysco, we believe in fostering a supportive and innovative work environment. You'll have the opportunity to grow your skills, collaborate with talented professionals, and make a real impact in the technology landscape. If you're ready to take the next step in your career, we want to hear from you!