Technical Services Team Leader

Welcome to Warner Bros. Discovery

At Warner Bros. Discovery, we believe in creating "the stuff dreams are made of." This isn't just about wizards, dragons, and superheroes; it's about the storytellers, creators, and dreamers who bring our iconic content and beloved brands to life.

Join a team of brilliant creatives and technology trailblazers from around the globe. Here, you’ll find career-defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best self. At WBD, you are supported, celebrated, and empowered to thrive.

Your New Role

We are thrilled to announce an exciting opportunity for a Team Leader to join our Technical Services team at the Warner Bros. Studio Tour London - The Making Of Harry Potter (WBSTL).

In this role, you will oversee all show-related aspects of the Studio Tour, including lighting, sound, video, sets, props, and show control. Collaborating closely with original filmmakers and select suppliers, you will ensure that our Studio Tour operates at the highest standards, delivering a safe and exceptional visitor experience.

Your Role Accountabilities

• Lead and manage the Technical Services Team, ensuring all show-related systems are maintained to the highest operational and presentation standards.
• Support the delivery, maintenance, and continuous improvement of all show systems.
• Provide senior technical support and guidance, ensuring best practices are followed in the maintenance and operation of Tour assets.
• Collaborate with filmmakers and creative stakeholders to embed knowledge of set build and maintenance into ongoing operations.
• Deputize for the Management team as required, ensuring continuity of technical leadership.
• Promote a strong health and safety culture, ensuring compliance with risk assessments and safe systems of work.
• Champion show quality and guest experience by proactively identifying and resolving technical issues.

Qualifications & Experiences

• Proven track record (4+ years) in a similar technical maintenance role within the entertainment, theatre, or attractions industry.
• Detailed understanding of show technical systems, including show control and networked lighting systems.
• Familiarity with electrical systems and wiring.
• Experience in an operational and customer-facing environment.
• Previous experience in managing and developing team members is advantageous.
• Up-to-date knowledge of relevant statutory and legislative regulations.
• Strong IT skills, particularly with Microsoft Office.
• Excellent organizational and planning skills.
• Understanding of work order/facilities management systems.
• Proficient with workshop machinery and health and safety practices.
• Training in temporary electrical systems (BS7909) and IOSH Qualified.
• Working knowledge of ADIPS and HSG175 standards.
• Engineering competency across electrical, mechanical, and pneumatic systems.
• IPAF 3a/3b and forklift certification.

Working Pattern

This is a full-time position, averaging 40 hours per week. The role includes a mix of early, mid, and late shifts, including weekends and overnight shifts for maintenance work.

Onsite Working

This role is advertised as Onsite, meaning all working hours will be carried out at the workplace. WBD reserves the right to change this working agreement as necessary, with reasonable notice.

How We Get Things Done

At WBD, our guiding principles are the core values that shape how we operate. We encourage you to explore these values and see how they resonate with you during the interview process.

Championing Inclusion at WBD

Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives and experiences. We are an equal opportunity employer, considering qualified candidates based on merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion, marital status, pregnancy, disability, or any other protected category.

If you are a qualified candidate with a disability and require adjustments during the application process, please visit our accessibility page for instructions on submitting your request.