Theatre Technician
Welcome to Warner Bros. Discovery!
The stuff dreams are made of. When we say this, we’re not just talking about wizards, dragons, and superheroes. Behind WBD’s vast portfolio of iconic content and beloved brands are the storytellers, creators, and dreamers who bring our characters to life and create what’s next.
At WBD, we offer career-defining opportunities, thoughtfully curated benefits, and the tools to help you explore and grow into your best self. Here, you are supported, celebrated, and empowered to thrive.
Your New Role
We’re excited to announce an opening in our dynamic Technical Services team at the Warner Bros. Studio Tour - The Making Of Harry Potter (WBSTL). This role involves frontline Duty Technician responsibilities, addressing the day-to-day technical needs of the attraction while delivering exceptional customer service to our visitors and internal teams.
Your Role Accountabilities
- Setup, operate, and maintain industry-leading show technology, including lighting, sound, video, and integrated systems to ensure a consistent visitor experience.
- Ensure all technical and exhibition-related maintenance is delivered within agreed schedules and standards.
- Assist with the delivery of live events as needed.
- Prioritize public and staff safety at all times.
- Monitor and protect assets and equipment to maintain quality and reliability.
- Comply with internal health and safety regulations and working practices.
- Maintain effective communication across departments, including Visitor Experience and Studio Facilities.
- Collaborate as part of a technical project team for themed feature development and maintenance projects.
- Contribute to the day-to-day operations of WBSTL, covering weekends, evenings, and school holidays on a shift pattern.
Qualifications & Experiences
- Proven track record in a similar maintenance position, preferably in the entertainment or service industry.
- Knowledge of live event production and relevant audio-visual skills.
- Experience with installed audio-visual show systems and troubleshooting.
- Basic carpentry and maintenance skills, with a good understanding of workshop environments.
- Experience in an operational and customer-facing environment with significant public interaction.
- Proven IT skills, including a sound knowledge of Microsoft Office.
- Basic knowledge of IT switch networks and IP-based control systems.
Working Pattern
This is a full-time position, averaging 40 hours per week. The role operates on a flexible rota, including a mix of early, mid, and late shifts, ranging from 6:30 AM to 10:45 PM. The successful candidate will work every other weekend as part of the regular schedule.
Onsite Working
This role is advertised as Onsite, meaning all working hours and days will be carried out at the workplace. WBD reserves the right to change this working agreement as necessary, with reasonable notice.
How We Get Things Done
Our guiding principles are the core values by which we operate. They are central to how we get things done, and we look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery is committed to building a workforce that reflects a wide array of perspectives, backgrounds, and experiences. As an equal opportunity employer, we consider qualified candidates based on merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion, marital status, pregnancy, parenthood, disability, or any other protected category.
If you’re a qualified candidate with a disability and require adjustments during the application process, please visit our accessibility page for instructions on submitting your request.
