Relationship Director | S3 | Corporate Clients | Multiple Locations | Internal Mobility

Relationship Director | S3 | Corporate Clients | Multiple Locations | Internal Mobility

Country: United Kingdom

IT STARTS HERE

Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible.

This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference.

Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation.

THE DIFFERENCE YOU MAKE

Santander NBFI & Professional Services Team is looking for a Relationship Director based out of either London or Manchester.

In this role you will play a pivotal part in managing and growing relationships with corporate clients managing an already established portfolio of Mid & Large Corporate Clients operating primarily in the NBFI & Recruitment Sectors although we may decide to include a number of clients from the Education Sector as well. Some of these will have Private Equity investment and / or are complex in their requirements.

In addition to this focus on maintenance, relationship development, retention and management of risk within the portfolio, a key focus of the role is actively identifying and pursuing new business opportunities in line with Santanders growth strategy.

We're shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:

• Leading a portfolio of Sector focused corporate clients, driving growth through acquisition, relationship management, and retention in line with Santander's strategic priorities.
• Developing tailored funding and lending solutions that meet client needs, collaborating with internal teams including Credit Risk, Portfolio Management, Product Teams and Treasury.
• Acting as a trusted adviser, building deep, long-term relationships with clients and business introducers while enhancing Santander's profile in the marketplace.
• Managing risk effectively, ensuring compliance with credit policies, regulatory frameworks, and financial crime standards while maintaining the quality of the portfolio.
• Driving business development activity, proactively identifying new opportunities and supporting the delivery of sustainable revenue growth and profitability targets.
• Providing coaching, performance management, and mentoring to Relationship Managers to build capability and share best practice.
• Championing digital adoption, using platforms such as Salesforce and nCino to deliver efficient onboarding, maintain data integrity, and improve client experience.
• Promoting Santander's values and culture, acting as an ambassador for the bank and contributing to our goal of being the best bank for clients, colleagues, and communities.

• Proven experience managing corporate or commercial banking relationships, with a solid track record of client acquisition, development, and retention (Required)
• Providing first-class service and excellent relationship management, including excellent communication and interpersonal skills to build trust and long-term client partnerships (Required)
• Demonstrated ability to structure, negotiate, and execute complex lending or funding solutions, including experience preparing and presenting credit proposals (Required)
• In-depth understanding of corporate banking products, credit risk management, and financial analysis, ideally gained within a major UK or international bank (Required)
• Bringing an optimistic mindset and an ability to inspire others, positively embracing challenges and promoting Santander's values and behaviours (Required)
• Experience leading, mentoring, or coaching Relationship Managers or similar professionals, fostering performance, collaboration, and knowledge sharing (Preferred)

• Degree-level education (or equivalent experience) in a relevant field such as Business, Finance, Economics, or Accounting (Preferred)
• Relevant professional banking or finance qualification, such as the Chartered Banker Diploma, ACIB, CFA, or ACCA (or working towards) (Preferred)
• Advanced credit and risk analysis training or certification demonstrating sound commercial lending and portfolio management skills (Preferred)
• Ongoing commitment to professional development, including regulatory awareness and leadership capability, aligned with Santander's standards for continuous learning (Required)

• Fluent English (spoken and written) (Required) Required for clear communication with clients, internal stakeholders, and regulatory correspondence.

• Advanced credit and financial analysis - ability to assess risk, structure complex lending solutions, and prepare high-quality credit submissions (Required)
• Solid commercial acumen - deep understanding of corporate banking products, markets, and the wider economic environment (Required)
• Digital proficiency - confident use of CRM and workflow tools such as Salesforce, nCino, and Office 365 to manage client portfolios and ensure data accuracy (Required)

• Exceptional relationship management and communication skills - able to engage and influence clients, stakeholders, and colleagues effectively (Required)
• Leadership and coaching ability - inspires and develops others, fostering a culture of collaboration, performance, and continuous improvement (Required)
• Resilient and optimistic mindset - approaches challenges positively, demonstrates adaptability, and promotes Santander's values and behaviours (Required)

• Competitive rewards that reflect the real impact you make and the value you bring.
• Wellbeing that goes beyond work - we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.
• Support for every life stage - from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.
• Time to give back through volunteering opportunities that let you make a difference in the communities we serve.
• Global growth opportunities to shape your career, learn new skills and explore what's possible across our international network.