Referrals Officer

Join Our Team as a Referrals Officer at Foster Care Associates!

Are you passionate about making a positive impact in the lives of children and families? At Foster Care Associates (FCA), we are dedicated to transforming the fostering experience and ensuring that every child reaches their full potential. Established in 1994 by a former foster parent and social worker, FCA has grown into one of the UK's leading fostering agencies, and we want you to be a part of our journey!

About Us

FCA is not just a fostering agency; we are a community committed to excellence. With our head office nestled in the Worcestershire countryside, we have built a strong reputation for delivering high-quality services to children and families. Our mission is clear: “to make a positive and lasting difference for children, families, and communities.” We pride ourselves on our outstanding rating from Ofsted and our dedicated team who support every child and foster parent in our care.

Your Role

As a Referrals Officer, you will play a crucial role in managing referrals from local authorities. Your responsibilities will include:

• Carefully matching placements according to children's needs using key information and criteria.
• Being the first point of contact for local authorities, foster families, and social workers.
• Utilizing your initiative to find creative solutions for foster placement requests.
• Building positive relationships through effective communication, both written and face-to-face.

What We’re Looking For

We seek individuals who are:

• Excellent communicators with strong interpersonal skills.
• Organized and detail-oriented, with a knack for administrative tasks.
• Motivated by a desire to make a difference in the lives of children and families.
• Previous experience in the children's services sector is a plus, but not essential.

Working Conditions

This is a full-time, permanent position based in our Sheffield office. We offer a supportive environment where you can thrive and grow.

Why Join Us?

At FCA, we value our team members and offer a range of benefits, including:

• 30 days of annual leave (increasing to 35 days with length of service) plus Bank Holidays.
• Company pension and life assurance (x2).
• Employee discount scheme and medical cash plan.
• Free parking at our office.

We provide an excellent induction and comprehensive training to ensure you feel confident in your role. This is an exciting opportunity to join a motivated team and make a real difference in the lives of children and families.

Ready to Make a Difference?

If you’re enthusiastic about fostering and ready to take on this rewarding challenge, we encourage you to apply! Join us in our mission to create positive change.

Foster Care Associates is an equal opportunities employer and has been awarded the Disability Confident Employer status by Jobcentre Plus. Please note that the successful applicant will be subject to an enhanced DBS check.