Referrals Officer

Join Our Team as a Referrals Officer at Foster Care Associates!

Are you passionate about making a positive impact in the lives of children and families? At Foster Care Associates (FCA), we are on a mission to create lasting change, and we want you to be a part of it!

About Us

Founded in 1994 by a former foster parent and social worker, FCA has grown into one of the UK’s leading fostering agencies. We are proud to be part of the Polaris Community, dedicated to providing exceptional services to looked-after children. With our roots in Worcestershire, we have built a strong reputation for excellence and continue to strive for our core purpose: “to make a positive and lasting difference for children, families, and communities.”

Your Role

As a Referrals Officer, you will play a crucial role in managing referrals from local authorities. Your responsibilities will include:

• Carefully matching placements according to children’s needs using key information and criteria.
• Being the first point of contact for local authorities, foster families, and social workers.
• Utilizing your initiative to find creative solutions for foster placement requests.
• Building positive relationships through effective communication, both written and face-to-face.

What We’re Looking For

We seek individuals who are:

• Excellent communicators with strong interpersonal skills.
• Organized and detail-oriented, with a knack for administrative tasks.
• Motivated by the desire to make a difference in the lives of children and families.
• Previous experience in children’s services is a plus, but not essential.

Working Conditions

This is a full-time, permanent position based in our Sheffield office. We offer a supportive environment where you can thrive and grow.

Why Join Us?

At FCA, we value our team members and offer a range of benefits, including:

• Generous annual leave of 30 days (increasing to 35 with length of service) plus Bank Holidays.
• Company pension and life assurance (x2).
• Employee discount scheme and medical cash plan.
• Free parking for your convenience.

We provide an excellent induction and comprehensive training to ensure you feel confident in your role. This is an exciting opportunity to join a dedicated team and make a real difference in the lives of children and families.

Ready to Make an Impact?

If you’re enthusiastic about this role and meet the qualifications, we encourage you to apply! Join us in our mission to support children and families in need.

Foster Care Associates is an equal opportunities employer and has been awarded the Disability Confident Employer status by Jobcentre Plus. Please note that the successful applicant will be subject to an enhanced DBS check.