International Security Operations Centre (ISOC) Operator

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

At Warner Bros. Discovery, we’re not just about wizards, dragons, and superheroes. We’re a vibrant community of storytellers, creators, and dreamers who bring iconic content and beloved brands to life. Here, you’ll find a place where your career can flourish, supported by thoughtfully curated benefits and the tools to help you grow into your best self.

Our studios are among the world’s leading motion picture and television production facilities, engaging audiences and transporting them to new worlds. The magic happens in our Studio Operations group, which encompasses everything from soundstage rentals to culinary services. Whether it’s hosting unforgettable studio tours or creating optimal workspaces, our teams lay the foundation for memorable experiences.

Your New Role…

As an International Security Operations Centre (ISOC) Operator, you’ll be the first line of defense, ensuring swift action when it matters most. Join a dedicated team committed to keeping Warner Bros. Discovery’s people, sites, and operations safe across the EMEA region.

Every shift is unique! From monitoring international activity to responding to real-time incidents, your decisions will have a significant impact on protecting colleagues, assets, and information across multiple countries. If you thrive under pressure, communicate confidently, and take pride in being part of a team that operates around the clock, this role is for you!

Your Role Accountabilities…

• Continuously monitor and manage security operations, handling both emergency and non-emergency communications.
• Oversee technical security systems such as CCTV, Access Control, and Fire/Life Safety Systems across multiple WBD sites.
• Acknowledge, disseminate, and escalate incident information to relevant security team members and stakeholders.
• Stay updated on local news and law enforcement notifications to provide timely updates on ongoing incidents.
• Maintain detailed records of all incidents and prepare reports for management as required.
• Act as an ambassador for the company, delivering respectful and tailored service to all customers and stakeholders.
• Provide efficient and professional response services to staff calling in for assistance from Global Security.
• Monitor technical security systems and respond professionally to alarms and other activations.
• Respond efficiently to any threats to WBD staff or assets.

Qualifications & Experience…

• Availability to work a rotating shift pattern within a 24/7 operational environment.
• Strong written and verbal communication skills, with the ability to remain calm and composed under pressure.
• Experience or strong interest in operating security systems such as CCTV and Access Control.
• Proficiency in maintaining accurate records and preparing professional incident reports.
• Ability to identify and evaluate potential threats using open-source research and situational monitoring.
• Solid computer literacy, including experience with Microsoft Office and other operational tools.
• Previous security or operations centre experience preferred, or relevant study in security, risk, or emergency management.

Working Pattern…

This is a shift-based, onsite role within a 24/7 operational environment.

• The ISOC operates continuously — 24 hours a day, 7 days a week.
• Operators work approximately 80 hours over a fortnight, averaging 40 hours per week (subject to variation).
• Shifts rotate weekly, with a few rest days between rotations:
• Morning Shift: 07:00–15:00
• Mid Shift: 15:00–23:00
• Night Shift: 23:00–07:00
• Flexibility to work nights, weekends, and holidays is essential.
• Remote work is not permitted, except under exceptional circumstances such as large-scale emergencies.

How We Get Things Done…

At WBD, our guiding principles are the core values that shape how we operate. We encourage you to explore these values and see how they resonate with you. We look forward to discussing them during your interview!

Championing Inclusion at WBD

Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives and experiences. As an equal opportunity employer, we consider qualified candidates based on merit, regardless of any protected category.

If you’re a qualified candidate with a disability and require adjustments during the application process, we are here to support you.