Engineer MAM, PostProduction
Welcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are
At Warner Bros. Discovery (WBD), we’re not just about wizards, dragons, and superheroes. We’re a vibrant community of storytellers, creators, and dreamers who bring iconic content and beloved brands to life. Our diverse team spans the globe, offering career-defining opportunities, thoughtfully curated benefits, and the tools to help you grow into your best self. Here, you are supported, celebrated, and empowered to thrive.
WBD Sports Europe is a powerhouse, engaging 130 million fans every month across 200 markets and 20 languages. With beloved brands like Eurosport and TNT Sports, we connect audiences to the greatest sporting events in the world, including the Olympics, Grand Slams, and more. Join us in delivering unforgettable experiences to sports enthusiasts everywhere!
Your New Role
As our portfolio continues to expand, the Global Technology & Operations team is at the forefront of building world-class media technology and IT systems. We’re on a mission to enhance Warner Bros. Discovery’s products and articulate a long-term technology strategy that will elevate our pay-TV, digital, and online services.
In this role, you’ll primarily support WBD Sports as we undergo a technology transformation across Europe, utilizing a hybrid architecture of on-premise and cloud solutions. Join our dynamic team in London and Paris, where you’ll be integral to managing engineering and support for our cutting-edge broadcast operations.
Your Role Accountabilities
As part of the M2P Engineering team, you will provide Tier 2 support and engineering expertise for MAM and post-production platforms within a virtualized hybrid environment.
Support Responsibilities:
- Deliver Tier 2 support and manage escalated tickets from Level 0 and Level 1 teams.
- Coordinate incident and problem follow-ups with internal and external teams.
- Monitor platform health and performance, planning maintenance activities as needed.
- Oversee upgrade phases and reboot actions.
Engineering Responsibilities:
- Manage short-term engineering projects and collaborate with the Tier 3 engineering team.
- Gather workflow requirements from WBD Sports, TNT Sports, and Eurosport offices.
- Produce comprehensive workflow, project, and engineering documentation.
- Design centralized workflows across MAM and post-production platforms.
- Support users through change management and new project implementations.
Qualifications & Experience
- Degree in Technology, Engineering, Broadcast, or a related field.
- Fluent in written and spoken English; French language skills are a plus.
- Strong communication skills and adaptability in a fast-paced environment.
- Proven ability to perform under pressure, especially during live events.
- Self-motivated team player committed to delivering high-quality customer service.
- Excellent troubleshooting, analytical, and problem-solving skills.
- Minimum of 3 years of experience in Broadcast Technology in a support or engineering role.
- Experience in Sports, News, Production, and Documentary environments.
- Familiarity with MAM and Post-Production tools.
- Strong technical background in broadcast technologies (IP video, audio formats, etc.).
- Good understanding of IT technologies and challenges (networking, virtualization, cloud services).
- Stay updated on emerging technologies and industry trends.
Nice to Have:
- Basic scripting and development skills.
- Knowledge of AWS services.
- Familiarity with microservices architecture.
General Working Conditions
- Work on shifts, including evenings and weekends.
- Night work may be required depending on live events.
- Participate in on-call rotation.
- Based in London, UK, with minimal travel expected.
- This is a permanent contract.
Hybrid Working
This role is offered as a hybrid work model, combining remote and in-office work, in line with our company policy and your Line Manager's agreement. Please note that this arrangement may be adjusted based on business needs.
How We Get Things Done
At WBD, our guiding principles are the core values that shape our operations. We encourage you to explore these values and how they manifest in our daily work. We look forward to discussing them with you during your interview!
Championing Inclusion at WBD
Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives and experiences. As an equal opportunity employer, we consider qualified candidates based on merit, regardless of gender, ethnicity, age, sexual orientation, or any other protected category.
If you require adjustments or accommodations during the application process, please refer to our accessibility page for guidance.
