Tier 2 - Support Engineer Production
Welcome to Warner Bros. Discovery!
At Warner Bros. Discovery, we believe in creating the stuff dreams are made of. Our world is filled with wizards, dragons, superheroes, and the wonders of Planet Earth. But behind this magic are the storytellers, creators, and dreamers who bring our characters to life and craft the experiences you love.
Join us and be part of a team that offers career-defining opportunities, thoughtfully curated benefits, and the tools to help you explore and grow into your best self. Here, you are supported, celebrated, and empowered to thrive!
About WBD Sports Europe
Warner Bros. Discovery (WBD) Sports Europe is home to a portfolio of sports brands, channels, and platforms that engage 130 million people every month across more than 200 markets and in 20 languages. Our beloved brands, including Eurosport and TNT Sports, connect audiences with the greatest sporting events in the world, from the Olympics to Grand Slam tennis and beyond.
Our Broadcast technology and IT systems are designed and built by our talented teams, ensuring the world-class standard for which WBD is known. We are at the forefront of technology, driving WBD forward in the ever-evolving landscape of entertainment and sports.
Your New Role
As a Production Support Engineer, you will play a vital role in supporting live productions for TNT Sports and Discovery/Eurosport, covering sports such as football, cricket, rugby, and cycling. You will be part of the Broadcast engineering team, providing essential tier 2 support for studios, production, and post-production.
This role is based in Stockley Park, London, and involves a shift-based pattern, including weekends and occasional nights. Some work at other sites, particularly Chiswick Park, will be required.
Key Responsibilities
- Ensure delivery of all engineering requirements alongside other engineering teams.
- Collaborate with Production to ensure the smooth running of live events.
- Implement ticketing through to resolution, and carry out repairs and maintenance.
- Assist the Projects team with large-scale work and team projects as needed.
- Update shared technical documentation and maintain effective communication.
- Support Management and Lead Broadcast Engineers as required.
- Respond positively and proactively to all stakeholders.
- Promote a health & safety culture with relevant maintenance and safe operating practices.
Requirements
- Strong understanding of the production engineering environment and broadcast chain.
- Outstanding troubleshooting skills and the ability to fault-find from first principles.
- Calm under pressure, excelling in time-critical broadcast production environments.
- Extensive broadcast technical background (IP video 2110, AES 67, UHD & HD video, etc.).
- Good understanding of IT technologies (network, virtualization, cloud services, etc.).
- Ability to learn and adapt to technical changes in a dynamic environment.
- Excellent communication and documentation skills.
- Strong team player with self-motivation and a customer service mindset.
- Appreciation of project management and health & safety best practices.
While these requirements are desirable, we welcome candidates with a strong technical background and a drive to learn.
Working Conditions
This role is advertised as Onsite, meaning all working hours and days will be carried out at the workplace. WBD reserves the right to adjust this working agreement as necessary for business needs.
How We Get Things Done
At WBD, our guiding principles are the core values that shape how we operate. We encourage you to explore these values and see how they resonate with you during the interview process.
Championing Inclusion at WBD
We embrace the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds, and experiences. As an equal opportunity employer, we consider qualified candidates based on merit, regardless of any protected category.
If you require adjustments or accommodations during the application process, please refer to our accessibility page for guidance.
