Tier 2 - Support Engineer Production
Welcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are
At Warner Bros. Discovery (WBD), we’re not just about wizards, dragons, and superheroes. We’re a vibrant community of storytellers, creators, and dreamers who bring iconic content and beloved brands to life. Our diverse team is dedicated to crafting unforgettable experiences for audiences around the globe.
From brilliant creatives to technology trailblazers, WBD offers career-defining opportunities, thoughtfully curated benefits, and the tools to help you grow into your best self. Here, you are supported, celebrated, and empowered to thrive!
About WBD Sports Europe
WBD Sports Europe is home to a portfolio of sports brands, channels, and platforms that engage 130 million fans every month across more than 200 markets and 20 languages. Our beloved brands, including Eurosport and TNT Sports, connect audiences with the greatest sporting events in the world, from the Olympics to Grand Slam tennis and beyond.
As a leader in Entertainment and Sports, WBD is committed to delivering world-class broadcast technology and IT systems, ensuring our productions meet the highest standards.
Your New Role
Join us as a Production Support Engineer where you will play a crucial role in supporting live productions for TNT Sports and Discovery/Eurosport. You’ll be at the heart of thrilling sports events like football, cricket, rugby, and cycling!
As part of our Broadcast Engineering team, you will provide tier 2 support for studios, production, and post-production, ensuring seamless operations for our partners. Collaborate with teams in Chiswick and Paris, tackle challenges head-on, and contribute to exciting projects with industry experts.
This role is based in Stockley Park, London, and involves a shift-based pattern, including weekends and occasional nights. Some travel to other sites, particularly Chiswick Park, will be required.
Key Responsibilities
- Ensure delivery of all engineering requirements alongside other engineering teams.
- Collaborate with Production to guarantee the smooth running of live events.
- Manage ticketing processes from initiation to resolution, including repairs and maintenance.
- Assist with team projects and support the Projects team with large-scale work.
- Keep technical documentation updated and maintain effective communication.
- Support Management and Lead Broadcast Engineers as needed.
- Engage positively and proactively with all stakeholders.
- Adhere to health & safety protocols and best practices.
Requirements
- Strong understanding of the production engineering environment and broadcast chain.
- Outstanding troubleshooting skills and the ability to fault-find from first principles.
- Calm and effective in high-pressure, time-critical broadcast production environments.
- Extensive technical background in broadcast technologies (IP video, UHD & HD video, audio formats, etc.).
- Good grasp of IT technologies and associated challenges (networking, cloud services, etc.).
- Ability to learn and adapt in a constantly evolving environment.
- Excellent communication and documentation skills.
- Strong team player with self-motivation and a customer service mindset.
- Appreciation for project management and health & safety best practices.
The above requirements are desirable but not essential. Candidates with a strong technical background, a drive to learn, and a positive attitude will be considered.
How We Get Things Done
At WBD, our guiding principles are the core values that shape how we operate. We encourage you to explore these values and see how they resonate with you. We look forward to discussing them during your interview!
Championing Inclusion at WBD
Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives and experiences. As an equal opportunity employer, we consider qualified candidates based on merit, regardless of background.
If you require adjustments or accommodations during the application process, we are here to support you.
